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PTP (Ariba) Support Manager

2 months ago


London, Greater London, United Kingdom Warner Music Group Full time
PTP (Ariba) Support Manager

Job Description:

Your role:


The PTP (Ariba) Support Manager role holds a global remit and is responsible for supporting the FIT Project PTP processes implementation and day to day trouble shooting.

The role moves through implementation, go-live and the steady state with an ongoing focus on continuous improvement and integration of finance process into the overall WMG landscape.


Here you'll get to:

  • Report to Senior Director Process Transformation (PTP)
  • Support the transformation team by implementing global processes and procedures including vendor maintenance, procurement/purchase ordering, controls, reporting.
  • Attend and represent PTP (Ariba) at ongoing hypercare meetings and own resolutions.
  • Lead ad hoc meetings with internal SMRs and third party vendors to solve existing issues or work through future state expectations.
  • Leverage PTP and industry process and systems knowledge/experience to implement standardization of global, regional and/or local processes, challenging the status quo whilst taking input from SMRs and program partners to understand required localizations
  • Support the ongoing socialization of processes.
  • Obtain buyin to the transformation from key WMG stakeholders across the globe by credibly communicating deep operating process and systems knowledge and an appreciation of the impact at a local level
  • Attend and/or present in update meetings as required for key decision/issue/risk points.
  • Work with stakeholders to ensure Product / Policy / Process / Procedure / System decisions take account of territory variances and business needs
  • Partner with 3rd party vendors (Sap, Ariba, OpenText) to triage integration points between existing systems and processes
  • Partner with people and change management resources to develop job aids, communications and training approaches to embed new ways of working and systems training for the PTP area
  • Act as a spokesperson across the WMG organization for the benefits delivered by the FIT project.
  • Updates relevant PTP documentation based on changes to global template (including SOPs, User Guides, training materials)
  • Participates at preparation of the PTP training materials.
  • Proactively and on ongoing basis identifies internal and external PTP best practices that will enable improvement of the standard endtoend process
  • Experience of working with remote teams across multiple locations.
  • Facilitative style, with prior experience of leading workshops and engaging stakeholders through a series of approaches that require a targeted level of consensus.
  • Technically savvy with a robust change management skillset.
  • Exemplary stakeholder engagement and management skills internationally and within complex, multifaceted organizations.
  • Strong analytical skills and ability to perform complex analysis and reconciliations.
  • Team player who can cooperate/collaborate with varied business units to effectively implement the transformation initiatives.

About you:

  • 10+ years of experience in PTP or AP roles, .
  • Highly knowledgeable on frontend system and all PTP processes preferably SAP and Ariba not Oracle.
  • Strong workethic and a selfstarter who proactively seeks out new solutions
  • Ability to multitask and prioritize projects working well under pressure
  • Detail oriented

We'd love it if you also had:

  • Ariba Guided Buying
  • Ariba SLP
  • Ariba Network
  • Operational Procurement experience (vendors, suppliers)
  • Indirect Procurement experience