Neighbourhood Officer- Housing

4 weeks ago

Coventry, Coventry, United Kingdom Countryside Properties Full time

Salary
£32,325 To £35,917 + Excellent Benefits


Location
Covering Coventry and Warwickshire


The Vacancy



Are you passionate about making a difference and improving our Neighbourhoods?

Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. This is a great opportunity for someone looking for a career in Social Housing, as you will have access to fantastic training and the opportunity to develop new skills.

Our Neighbourhood Officers are at the heart of what we do as an organisation. We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around Coventry and South Warwickshire.

You will be someone who takes a hands-on approach, helping customers to manage their tenancies and improve our neighbourhoods for everyone. Most of the time you will be out and about in your patch, working closely with customers to promote sustainable tenancies, and developing strong relationships with local communities.

What you could be doing as one of our Neighbourhood Officers:

The Neighbourhood Officer will be responsible for visiting customers providing advice, reviewing tenancies and identifying any problems. You will be regularly inspecting our estates, raising, reporting and monitoring to a successful conclusion any health and safety or safeguarding concerns.

You will also be responsible for playing a key role in developing strong relationships within local communities, working collaboratively with other agencies and Platform colleagues.

Other key responsibilities include managing and investigating tenancy issues such as anti-social behaviour, condition of property, fly tipping or safeguarding concerns. You will also undertake new tenancy sign-ups and accompanied viewings for new homes.

Some things we need from you:

  • Experience of working in the social housing sector, particularly with a background of dealing with tenancy management, ASB and safeguarding.
  • This will be a role well suited to someone with experience of working closely with customers to tackle complex issues.
  • You will be proactive in your approach, organised and have the ability prioritise your time to meet timeframes.
  • You will have excellent communication skills and a customer focused approach, understanding the importance of delivering a high standard of service.
  • This role involves regular travel. A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.
  • The candidate will need to be located in a suitable area to travel easily around the required location.
  • This role will require a basic DBS check.

Some of our great benefits include:

  • Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
  • Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
  • Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
  • Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
  • Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
  • Learning and Development opportunities
  • Salary sacrifice electric vehicle scheme
  • Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers

If this sounds like the ideal role for you and you'd like to find out more about this opportunity, please contact or click Apply.


The Company



Join us and find your purpose at Platform

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.



Workplace pension

with employer contributions of up to 8%



Flexible working arrangements

with remote working widely available



People Matter


We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.

Own It


We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.

One Team


We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.

Be Brave


We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Documents


How to Apply - DownloadJob Pack - Neighbourhood - Download

  • Neighbourhood Officer

    1 week ago

    Coventry, Coventry, United Kingdom Citizen Housing Group Full time

    Salary: Up to £33,683Location:Coventry/ HybridBasis:Full TimeWork pattern:Monday to Friday, 37 hours per weekType:3 x PermanentWe are brave, we are ambitious, we are honest, and we are CitizenOur Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas.As Neighbourhood Officer, you will be responsible for the...

  • Safer Neighbourhoods Officer

    1 week ago

    Coventry, Coventry, United Kingdom Citizen Housing Group Full time

    Salary:Up to £33,683 (Band D)Location:Coventry/ Hybrid***Basis:Full TimeWork Pattern:Monday to Friday, 37 hours per weekType:Permanent***We are brave, we are ambitious, we are honest, and we are CitizenOur Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas.An exciting opportunity has arisen for two Safer...

  • Neighbourhood Officer

    1 week ago

    Coventry, Coventry, United Kingdom Citizen Full time

    We are brave, we are ambitious, we are honest, and we are Citizen*Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas.As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area.In housing you can make a real difference, the role of Neighbourhood...

  • Neighbourhood Officer

    1 week ago

    Coventry, Coventry, United Kingdom Citizen Full time

    Basis:Full TimeWork pattern:Monday to Friday, 37 hours per weekType:Permanent & Fixed Term RolesWe are brave, we are ambitious, we are honest, and we are Citizen*Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas.As Neighbourhood Officer, you will be responsible for the tenancy management of a patch...

  • Estates Services Officer

    1 week ago

    Coventry, Coventry, United Kingdom Citizen Housing Full time

    Salary: Up to £26,950Location: Coventry but will work in Birmingham/Hereford/WorcesterBasis: Full TimeWork pattern: 37 hours over a 7-day week, working any 5 from 7 days (Monday to Sunday), in line with a rota pattern between the hours of 7am to 7pmType: PermanentWe are brave, we are ambitious, we are honest, and we are CitizenWe are seeking Estate Service...

  • Estates Services Officer

    1 week ago

    Coventry, Coventry, United Kingdom Citizen Housing Group Full time

    Salary:Up to £26,950***Location:Coventry but will work in Birmingham/Hereford/Worcester***Basis:Full TimeWork pattern:37 hours over a 7-day week, working any 5 from 7 days (Monday to Sunday), in line with a rota pattern between the hours of 7am to 7pmType: PermanentWe are brave, we are ambitious, we are honest, and we are CitizenWe are seeking Estate...

  • Homeless Housing Support Officer

    1 week ago

    Coventry, Coventry, United Kingdom Morgan Hunt Recruitment Full time

    Job Title: Homeless Housing Support OfficerJob Type: Temporary to permanent for the right candidateLocation: Coventry- Accommodation based - car driver not necessaryIndustry: Social Care - Homelessness The organisation In this Homeless Housing Support Officer opportunity in Coventry you will join a charity organisation assisting 16-25 years olds living in...

  • Tenancy Sustainment Officer

    1 week ago

    Coventry, Coventry, United Kingdom Citizen Housing Group Full time

    We are brave, we are ambitious, we are honest, and we are CitizenDo you want to work for an organisation that supports work life balance? If so, we may have a really exciting opportunity to join our Care and Support Team as a Tenancy Sustainment Officer.To succeed in the role, you will need to have experience in a housing role with particular understanding...

  • Housing Support Officer

    1 week ago

    Coventry, Coventry, United Kingdom Lynx Employment Services Ltd Full time

    We have an opportunity for a Housing Support Officerin the Coventry area. This is a hybrid role after full training. This is a full time role at 10.98 an hour.Job Purpose: Work as part of a team to ensure at the Housing & Homelessness function delivers the organisational vision for service delivery Respond to a range of administrative tasks Engagement with...

  • Housing Options Officer

    1 week ago

    Coventry, Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.The Housing and Homelessness Service is a very busy environment and faces several challenges to meet the housing needs of citizens of Coventry. The...

  • Housing Officer

    1 week ago

    Coventry, Coventry, United Kingdom Neway International Full time

    Pay Rate: £11.78 per hour (£13.20 p/hr including holiday pay)Type: Temporary role until 28th JuneHours: 21 hours per week between 9am - 5pmLocation: Working from home with occasional site and scheme visitsAreas Covered: Black Country, Staffordshire, Coventry, and WalsallKey Responsibilities: Manage arrears and ensure timely payments. Oversee repairs and...

  • Supported Accommodation Housing Officer

    1 week ago

    Coventry, Coventry, United Kingdom Coventry City Council Full time

    What is the job role? As a Supported Accommodation Housing Officer, you will be responsible for managing a small portfolio of council owned properties for use as emergency temporary accommodation. This includes identifying new residents, completing assessments, making applications for Housing Benefit, responding to incidents of ASB and ensuring the...

  • Voids Cleaner/driver

    1 week ago

    Coventry, Coventry, United Kingdom Service Care Solutions - Construction Full time

    Service Care Solutions are working with a Housing Association based in the Coventry area who are looking to recruit a Voids Cleaner/Driver to contribute to the quality and appearance of neighbourhoods and estates through the undertaking of cleaning duties.This job includes permanent weekend duties therefore it is essential to be flexible. It is also...

  • Supported Accommodation Housing Officer

    1 week ago

    Coventry, Coventry, United Kingdom Coventry City Council Full time

    About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.The Housing and Homelessness Service is a very busy environment and faces several challenges to meet the housing needs of citizens of Coventry. The...

  • In-house Security Officer

    1 week ago

    Coventry, Coventry, United Kingdom Unipart Group of Companies Full time

    A exciting opportunity has become available within the Unipart Security Department for a Licensed Security Officer to join our in-house team at Siskin Drive, Bagington, Coventry.Successful applicants will be guaranteed a minimum of 48 hours per week, working a rota pattern consisting of 12-hour day, night & weekend shifts.Duties will include (but are not...

  • Orbit Group

    1 week ago

    Coventry, Coventry, United Kingdom Green Park Ltd. Full time

    Coventry and HybridOrbit Group leads in building thriving communities and is one of the UK's foremost housing groups. Over 100,000 people live in Orbit homes, and our aim is to ensure the homes we provide and the places we create are good quality, affordable and safe. We play an active part in the neighbourhoods where we work, supporting local economies and...

  • Cleaning Operative

    1 week ago

    Coventry, Coventry, United Kingdom The Housing Network Full time

    At The Housing Network we believe that when vulnerable people have a good home and a helping hand, they become more independent and less reliant on local authorities and that is exactly what we aim to achieve.We partner with local authorities and other organisations and provide good quality, safe places for people to live. We understand that each situation...

  • Housing Ombudsman Coordinator

    1 week ago

    Coventry, Coventry, United Kingdom Orbit Group Full time

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve...

  • Housing Ombudsman Coordinator

    1 week ago

    Coventry, Coventry, United Kingdom Orbit Group Full time

    We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing.We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.If you want to experience work that's truly rewarding, join us. Because when we achieve...

  • Healthy Lifestyles Project Officer

    1 week ago

    Coventry, Coventry, United Kingdom Groundwork Full time

    SALARY:£21,420 per annumCONTRACT TYPE:Part -time 22 hours per weekOPERATIONAL AREA:West MidlandsLOCATION:Coventry, involves travel around Coventry areaROLE DESCRIPTION:Healthy Lifestyle project Officer Coventry - Job Description & PS**FEB24C00- Healthy Lifestyles Project OfficerJob RoleAre you looking to make a difference every day? Are you passionate about...