Operation Support Team Consultant
2 months ago
We're recruiting for a Operational Support Team Consultant to join us. We're offering acompetitive base salary. You will apply Defined Benefit Pension scheme expertise to support the maintenance of scheme data and to administer and update individual member records, handling all aspects of customer claims work in an efficient, effective and empathetic manner.
What you'll be doing:
Providing an efficient administration and claims service to individual scheme members and intermediaries, including manual calculations for Defined Benefit Pension Schemes, to ensure that the customer is quoted and paid in line with the benefit specification and current legislationResponsible for calculating individual Defined Benefits quotations and ensuring that documents/letters and statements are correct, and that L&G is protected from any additional payments or cost above those for which the Society is liableDrafting and issuing clear and concise communication to both members and 3rd party intermediaries regarding Defined Benefit Pension scheme benefits to ensure L&G is acting in line with current legislationResponsible for the checking of and authorising of the payment of Defined Benefits claims ensuring that the correct benefit calculations accurate, and settledActing as technical expert for the team, which could include being utilised as the Society's contact and expert on sensitive or priority schemes, acting as the focal point for queries and having responsibility for interpreting and keeping up to date with current pensions legislation and HMRC practiceSetting up and maintaining scheme records, investigating anomalies and taking appropriate action for Bulk Purchase Annuities Defined benefit schemesEnsuring all standard operating procedures are followed for all processes and that a full audit trail exists on the activities carried out to meet regulatory and internal compliance
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Culinary Support Team Member
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Culinary Support Team Member
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Control Room Operations Specialist
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Control Room Operations Specialist
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