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Hotel Services Assistant

4 months ago

Birmingham, Birmingham, United Kingdom Spire Healthcare Group Full time

Hotel Services Assistant - 30 hours | Spire Parkway, Solihull | permanent | Part Time | ?20,260.50 per annum FTE + Extensive Benefits

Spire Parkway are expanding the scope of services we offer our patients and as such we're looking for a Hotel Services Assistant to join our friendly team. This role will be responsible for providing a high standard of customer service to all patients, consultants, NHS partners, staff and visitors.

This position is a 30 hour a week over 5 working days, permanent position working 6 hours, completing 5x 6 hour shifts between Monday - Sunday Regular days of work/shifts can be flexible and will be agreed with the right candidate. You will however need to complete 1 weekend each fortnight.

This an excellent opportunity and a great role for someone that can thrive in a busy environment and enjoys speaking to people.

Spire Parkway Hospital has completed a ?9 million development programme that included a state-of-the-art Spire Specialist Care Centre and new Endoscopy Suite. It has also seen the total refurbishment of the hospital's 51 bedrooms as well as one of its five operating theatres. The Spire Specialist Care Centre offers treatment for a wide range of cancers as well a Rapid Access Breast Clinic and a One-Stop Haematuria Clinic.

Duties and responsibilities:

  • Ensuring meals and beverages are delivered to patients' rooms
  • Responding to any ad-hoc requests from patients to ensure their comfortable stay
  • Assisting the catering and housekeeping teams with day-to-day duties
  • Making sure patients feel they are receiving a first class service at all times

Who we're looking for:

  • A customer service-focused approach
  • Excellent communication and interpersonal skills
  • Previous experience in hospitality is desirable but not essential

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers
  • Free Bupa wellness screening
  • Private medical insurance
  • Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Beren Freeman on

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications