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Customer Service Advisor

3 months ago

Worsley, Salford, United Kingdom Pertemps Full time
Customer Service Advisor
Worsley
£13.21 per hour

Working in a growing, friendly and supportive team, we are looking for motivated individuals with previous phone-based customer service experience for an on-going temporary assignment offering hybrid working after initial training.

Hours: Monday - Friday between 8am and 6pm (37.5 hours per week)

Key Accountabilities:
  • Answering a high volume of inbound customer calls
  • Placing orders accurately over the phone
  • Entering customer and order details onto an intenral system
  • Explaining the benefits of ordering online with a view to encouraging further orders to be placed through the website
  • Answering queries and handling complaints as needed
You will need to demonstrate:
  • Strong written and oral communication skills
  • Confident working knowledge of MS Office
  • The ability to build strong relationships with internal and external colleagues
  • Good organisation and planning skills
Benefits:
  • Free onsite parking
  • 25 days holiday in accrual plus bank holidays after 12 consecutive weeks
  • Opportunities for assignment extension and potentially direct employment
  • Free tea & coffee
  • Tailored training
Apply now to hear more