Product Manager

4 weeks ago


Stevenage, Hertfordshire, United Kingdom GlaxoSmithKline Full time

Site Name: UK - Hertfordshire - Ware, GSK House, UK - Hertfordshire - Stevenage

Posted Date: Apr 3 2023

Product Manager - Data & Analytics

Location: GSK house / Stevenage / Ware

We're moving towards a more sustainable future with our new headquarters from GSK house. With better public transport links and proximity to world-class science and technology institutions, we're excited for our move to the vicinity of Earnshaw Street, London WC1A ("the New HQ").by end H Flexible working available (Office 2-3 days a week)

Job Purpose

As a Product Manager (reporting to the Senior Director for MSAT and Quality D&A Products) you will own and manage a range of Data & Analytics (D&A) Products for GSK's Pharmaceutical and Vaccines Supply Chains, focusing on the GxP-validated statistical tools that make up our self-service statistics offering.

Acting as the bridge between the business functions and GSK's Digital & Technology teams, you will work closely with business leads, especially in the statistical community to understand and anticipate their needs. You will also work closely with other D&A Product Managers, data/tech specialists (including platform and application support), procurement and external vendors to ensure the needs of the statistical community are met today and into the future.

Day-to-day you will use your business domain, product management and general tech expertise to manage relationships with customers, vendors and other key stakeholders, to ensure ongoing compliance of your products, to drive performance of product support and to maintain the product roadmap. Your responsibilities will extend to overseeing an annual budgetary spend as you work with up to 5 third-party data/tech specialists.

Key responsibilities:

  • Understanding needs, business processes and data & analytical requirements of customer-groups and users, primarily in the statistical community
  • Managing key business relationships for your products, including the Business Unit Statistical Product Business Owners, compliance and audit functions and vendors from technology and process perspective
  • Maintaining and evolving a clear roadmap for statistical self-service ensuring it continues to deliver value in line with strategies and priorities of customers
  • Oversee managed service support team ensuring performance against agreed metrics
  • Ensuring ongoing compliance and audit-readiness of GXP statistics tools and service (review/approve documents, 'own' risks and assets)
  • Leading and/or managing projects and key activities as required, for example: version upgrades, audits
  • Collaborate with other Product Managers to ensure Stats offering is well aligned and integrated into wider Data & Analytics portfolio
  • Engaging with D&A Architecture team and others to ensure Statistical Products remain aligned with target architecture and established standards

Basic Qualifications:

  • Relevant qualification to Degree-level (e.g. Data or Computer Science, Statistics, Engineering or equivalent technical field)
  • Strong relevant experience of Product Ownership/Management including managing day-to-day operations and stakeholder relationships
  • Experience working under a mature Quality Management System (QMS), ideally within the Pharmaceutical or another regulated industry (GxP, SoX, GDPR etc.)
  • Experience working with partners across multicultural global organisation (English language skills required to be proficient in speaking and writing)

Preferred Qualifications:

  • Understanding and experience of operating in a cloud environment, ideally Azure
  • Experience delivering and owning/managing GxP-validated systems
  • Experience with service management
  • Specific knowledge and experience with one or more of the following statistical tools: Design Expert, SIMCA, Statistica, Spotfire
  • Agile Product Management certification e.g. SAFe
  • Experience with managing vendors and suppliers including contract negotiation

Why GSK?

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive.

Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our R&D focus is to deliver a new generation of vaccines and medicines using the science of the immune system, human genetics and advanced technologies to get ahead of infectious diseases, HIV, cancer and other immune-mediated and respiratory diseases. We do all this with a commitment to operate responsibly for all our stakeholders by prioritising Innovation, Performance and Trust.

Our bold ambitions for patients are reflected in new commitments to growth and a significant step-change in delivery over the next five years. This means more GSK vaccines and medicines, including innovative new products, will reach more people who need them than ever before.

We have long believed that building trust is key to stronger performance, helping to create value for shareholders, impact for patients and society and a reason outstanding people choose to work for and with us. That's why being a responsible business is an integral part of our strategy. Taking action on environmental, social and governance issues is a key driver in our strategy.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class(US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.



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