Summer School Welfare Manager

2 weeks ago

Oxford, Oxfordshire, United Kingdom IH London Full time
Job SummaryJoin Our Summer Team at International House London in Oxford

Are you ready for a summer job that makes a difference?

At International House London, we are thrilled to invite you to join our team for the upcoming summer season.

We operate summer centres designed to provide students, aged 8 to 17, from around the world with a unique English-language learning experience alongside a specially curated Activity programme.

As a member of our summer team, you'll play a crucial role in ensuring the well-being and safety of our students throughout their stay.

This is an opportunity to gain valuable professional development, acquire new skills, have fun, and connect with like-minded individuals

What is the role of the Welfare Manager?


The role of Welfare Manager is one of high responsibility directly concerned with the welfare of our Young Learners as well as the support and management of all House Supervisors and all staff assigned to welfare and pastoral duties.


The role requires the Welfare Manager to take overall responsibility for the safety and well-being of the students while they are on-site, including monitoring illness, homesickness and any absence from lessons or activities.

You will be part of the Centre Management Team and work closely with the Centre and Activity Managers and Director of Studies, as well as with your own welfare team.

You will receive support from the Head Office Young Learners Team throughout your employment. The role will also involve liaising with external clients such as Group Leaders, educational agents, parents and centre staff.

What skills do I need to do this job?

ability to be firm and fair
ability to manage a team
ability to communicate with international teenagers and adults, with cultural awareness and sensitivity
ability to work to deadline and think on the spot

What training will I receive?

If you don't already have up-to-date first aid and safeguarding training, this will be provided before you start.

There will be a full paid induction that offers guidance on how to manage student behaviour, deal with welfare issues and pastoral care, as well as get-to-know-you activities to ensure friendship and collaboration within your team, and with the wider centre team.

What is included in the package?

You will get a free bed and full board (3 meals a day) provided at the centre.
Opportunities to attend excursions to locations in the surrounding area and around the UK
Professional development opportunities

Why work with International House London?

International House London has been running summer schools since 2011 across the UK. We are proud to be accredited by the British Council and the International House World Organisation. We celebrate the diversity of our students and staff and have strong Vision, Mission and Values beliefs. We prioritise the safety, happiness and well-being of our students. We actively offer professional development and skills training to our staff. Many of our staff return to work with us every year.

How will this role enhance my career? What can it lead to?

pastoral care roles, roles with responsibility for welfare
working with teenagers and young people
working within educational institutions
managerial and organisational roles
leadership positions

Hours of Work:
Your normal hours of work are 44 per week over a six-day week. This position involves working on weekends and other unsocial hours. You will have one day (a full 24-hour period) off per week

What will happen before the camp starts?

There will be induction and training e.g. health and safety, safeguarding
You will be sent the staff manuals, policies and procedures
You will have DBS checks, and will need to provide 2 references
What will happen during the camp

You will:
Deal with any administration related to student welfare e.g. medical forms, incident/behaviour reports, attendance records, logging of dietary requirements
Check accommodation and respond to issues regarding accommodation and/or food
Hold daily meetings with your welfare team to discuss welfare, student behaviour and school rules
Monitor evening duty and help out where necessary
Liaise with medical professionals where necessary
Provide counselling support to students, parents and staff members as appropriate
Communicate key information to students e.g. departure information, reinforce school rules
Assist with fire drills
Assist with arrivals and departures of students on transfer days
Attend staff meetings as required
Liaise with Group Leaders, the Director of Studies and the Centre Manager, and act on feedback/suggestions as required

What will happen at the end of the camp?

You will:
Assist with departures of students and ensure activity staff are informed and involved
Check accommodation and facilities on departure
Help to pack up the centre

If you're passionate about education, dedicated to creating memorable experiences for young learners, and excited to be part of a dynamic team, we encourage you to explore our available positions.

Your summer adventure awaits at International House LondonSalary and BenefitsSalary:
£638.25 per week

What is included in the package?

You will get free bed and full board (3 meals a day) provided at the centre.
Opportunities to attend excursions to locations in the surrounding area and around the UK
Professional development opportunities

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