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Cloud Support Engineer
4 months ago
Prestigious opportunity for an IT Systems Engineer to join our international business delivering resolution of IT issues, developing solutions and systems integration for both on-prem and Cloud environments.
This is a hybrid role 2–3 days a week in the office and candidates will be required to be eligible for UK Security clearance.
As one of our IT Systems Engineers, you will work closely with our international and global IT services team, our IT MSP's and partners, and be responsible for:-.System Design including complex systems integrationSystem InstallationProject ManagementCommissioningSupport and MaintenanceRemote MonitoringMaintain our high standards, particularly regarding customer communications and response timesWorking with suppliers and other IT partnersEngaging in training opportunities to further personal and professional development/skills and knowledge in key areas.
If you possess a combination of some of the following skills, then LETS TALKProven experience in a 1st and 2nd line IT Support capacityProven experience in supporting cloud based applications and software, AzureAbility to prioritise work, anticipate needs, and maintain a level head in a fast paced, changing & demanding environmentExcellent communication, relationship and stakeholder management skillsProven knowledge of business and IT operational equipment support capabilityExcellent troubleshooting and problem-solving skillsAbility to recognise priorities and guide others towards the accomplishment of IT solutions aligned to strategic business goals and objectivesExcellent team working skills and ability to build and maintain strong relationships.
Qualifications/Certifications such as:
Microsoft Azure Admin, ITIL Foundation or ITIL PractitionerWilling and able to achieve SC Clearance as required.
