Finance System Support Assistant

Found in: beBee jobs GB - 3 weeks ago


Reading, Reading, United Kingdom WSH Support Office Full time
Job Description

The scope of the role is to work as part of the client accounts team to provide day to day support, resolve queries, provide trading results and build relationships with our clients through:
Set-up and maintenance of location accounts and application master dataMaintenance and audit of User Access permissionsDaily Management and error resolution of financial integrations to core finance applicationProviding day to day support for application users via Ticket Resolution System, phone, emailEvaluation and proposal of accounting solutions to meet expectationsProvide training and mentorship to application Users and other support teamsAssisting the Change Management process and User Acceptance TestingCreation and maintenance of reporting using various sources of dataAd-hoc duties as requested by the Evolution Support Manager
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