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Receptionist - Manchester

2 months ago

Manchester, United Kingdom Hotel Football Full time
Receptionist - Manchester
Receptionist at Hotel FootballLocation: Manchester

Hotel Football, established in 2015, caters to a diverse range of guests - from football enthusiasts and families to corporate visitors and food lovers.

Featuring stunning views of Old Trafford, Hotel Football offers a unique blend of modern design, top-notch amenities, and versatile event spaces to elevate the guest experience.

What truly sets Hotel Football apart is its exceptional culture. We are committed to providing world-class hospitality, where guests can feel at home while receiving exceptional service from our team.


Job Description

If you're ready to be part of a winning team, Hotel Football is looking for a passionate Receptionist to join our outstanding Front of House squad.

Since its inception in 2015, Hotel Football has been exceeding expectations as a hotel that caters to every guest's needs. Whether you're a dedicated football fan, a family looking for adventure, a business traveler, or a culinary enthusiast, we've got you covered.

As a Receptionist, you'll play a crucial role in ensuring our guests receive a warm welcome and exceptional customer service. Your goal is to make every guest's stay a memorable one. You'll work closely with our Front of House team to address any challenges and ensure seamless operations.

In return for your hard work, we offer a competitive salary, ongoing training opportunities, and a supportive team environment where you'll be an integral part of our success.

What we're searching for:

  • Be the hotel's foremost representative, showcasing our brand with style and charm.
  • Maintain a professional appearance following our grooming standards.
  • Adhere to our Security and Health & Safety protocols to keep the hotel safe.
  • Pay attention to detail, strive for excellence, and uphold high standards.
  • Embrace training and be organized to handle multiple tasks effectively.
  • Collaborate with colleagues and guests, receive feedback positively, and work well under supervision.
  • Communicate effectively with a friendly attitude, eager to learn and progress.
  • Demonstrate strong verbal and written English skills to interact with our diverse clientele.
  • Use guest feedback to enhance our services continually.
  • Seek opportunities for growth, collaborate with leaders to implement best practices.

If you're ready to kickstart your career with Hotel Football, apply now and be part of our journey to success.

Join us today and be a winner with Hotel Football


Benefits
  • Pension Scheme: Secure your financial future with our pension plan.
  • Employee Assistance Programme: Access support and guidance through our Employee Assistance Programme during challenging times.
  • Food & Beverage Discounts: Enjoy exclusive discounts at partner restaurants and bars.
  • Employee Discount Rates: Benefit from unbeatable travel discounts and special rates for friends and family.
  • Reward Gateway Perks: Explore a variety of discounts on entertainment, fitness, and more through Reward Gateway.
  • Gym Membership Discounts: Access exclusive savings on gym memberships.
  • Refer a Friend Scheme: Share the excellence of GG Hospitality and receive bonuses for referrals.
  • Long Service Incentives: Celebrate dedication with special rewards for long-serving team members.
  • Meals on Duty: Stay nourished with complimentary meals while on duty.