Dental Receptionist
7 months ago
Job Title: Dental Receptionist
Location: Urmston, M41 5AN
**Responsibilities**:
- Warmly greet patients upon arrival and schedule appointments.
- Answer phone calls, respond to inquiries, and take messages.
- Manage patient records, ensuring accuracy and confidentiality.
- Assist patients with completing necessary paperwork and updating contact information.
- Confirm appointments and provide appointment reminders to patients.
- Coordinate with dental team members and assist in optimizing appointment schedules.
- Calculate and collect patient payments, processing insurance claims when necessary.
- Maintain a clean, organized, and professional front desk area.
- Perform general administrative tasks, such as photocopying, scanning, and filing.
- Stay current with office procedures and dental policies.
- Contribute to a positive, welcoming atmosphere for patients and team members.
**Requirements**:
- High school diploma or equivalent.
- Previous experience as a dental receptionist or in a customer service role is preferred.
- Excellent interpersonal and communication skills.
- Strong organisational and multitasking abilities.
- Proficiency in Microsoft Office Suite and dental practice management software, SOE
- Knowledge of dental terminology and insurance policies is a plus.
- Ability to maintain a professional and friendly demeanour under pressure.
- A commitment to providing outstanding patient care.
We offer opportunities for professional growth within our dental practice. If you are a dedicated, enthusiastic individual with a passion for providing exceptional customer service in a healthcare setting, we would love to hear from you.
To apply, please submit your CV and a brief cover letter detailing your relevant experience and why you would be a great fit for our team.
**Job Types**: Permanent, Full-time
**Salary**: £10.42-£11.50 per hour
**Benefits**:
- Additional leave
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Dental receptionist: 1 year (required)
Work Location: In person
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