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Key Account Manager

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Spin Master Ltd Full time

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that's why we want you

Job Description:

What will you work on?
The Key Account Manager is required to maximize opportunities, manage risk, deliver on profitability goals, develop effective long-term business relationships and exceed customer expectations, within their portfolio of accounts.

How will you create impact?

  • Developing bi-annual business plans that deliver upon company goals and meet customer needs
  • Deliver product presentations, business proposals and ad plans to customers on time
  • Understand the customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively
  • Work with support team to develop forecasts that best reflect market realities; update forecasts as required, on a monthly basis as a minimum
  • Timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary
  • Manage customer specific budgets and update Salesforce
  • Analysis of sell through data and market intelligence to maximize business opportunities while minimising risk
  • Communicate clearly and efficiently with customers; and provide fast solutions to challenges
  • Work proactively and effectively with team members to deliver best possible customer service
  • Work in a team environment with a friendly and diplomatic manner.
  • Quickly gain a thorough understanding of all account business objectives and marketing plans by gaining multi-level and cross functional contacts within your account portfolio
  • Develop innovative sales and marketing led account plans that will maximise Spin Master's performance within each account
  • Co-ordinate trade marketing and marketing activity within your accounts to ensure delivery of planned volume, distribution and profit targets
  • Maximise account profitability through strategic business planning including, delivery of volume, revenue and margin, creative promotional work, and good use of data to provide customer solutions
  • Work closely with accounts to gain joint agreement on objectives for sales growth whilst managing each account selections process
  • Negotiate at senior level to ensure company maximises the advantage of long term supply agreements and optimises all elements of the marketing mix
  • Accurate forecasting and working closely with the planning team to ensure stock is delivered to accounts as required
  • Flexibility regarding accounts managed
  • Ability to travel and participate to International Trade Fairs in Europe
  • Actively work as part of a team to create a solution oriented culture, leading by example
  • Maintain and further develop the strong commercial and personal relationships between SPIN MASTER and your account base and ensure SPIN MASTER remains a preferred supplier


What are your skills and experience?

  • Demonstrated success managing a business portfolio
  • Customer driven approach and a "go-getter" attitude
  • Ability to build and maintain relationships, both externally and internally
  • Proficiency in MS Office software (Excel, Word, PowerPoint), SAP, Salesforce an asset
  • Demonstrated organization, planning and communication skills
  • Goal oriented to achieve targets through self-motivation, persistence & determination
  • Ability to create and maintain business presentations, Excel files, read POS reports
  • Thorough understanding and use of forecasting systems
  • Full clean driving license

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

  • Growth and Career Opportunities
  • Flexible Work Hours
  • Innovation, Collaboration and Fun
  • Comprehensive Benefits
  • Other fun Perks

What's it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn't for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at or by phone at and we will work with you to meet your accessibility needs.

We do appreciate all interest; however only those selected for interview will be contacted.