Education Support Assistant

2 months ago

Exeter, Devon, United Kingdom University of Exeter Full time

Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking a dedicated Education Support Assistant to join our dynamic Education Support team.

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey

  • Do you enjoy direct contact with people?
  • Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
  • Do you enjoy providing administrative support?
  • Are you fantastic at organising, communicating and making things run smoothly?
  • Do you want to work for an excellent employer with some fantastic career and training opportunities?

If so, our Education Support Assistant role in Education and Academic Services could be for you.

Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff.

Position Details:
Roles: Education Support Assistants.
Salary: Starting from £25,007 (pro rata) on Grade C, based on qualifications and experience.

Interviews are expected to take place in early August.

About the Role:
As key members of the Education Support team on the Streatham campus, you'll be part of a Hub Team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.

Responsibilities:

  • Provide advice, guidance, and administrative support to students and staff.
  • Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
  • Flexibility to work across various service areas and Information Point locations within the University.

About You:
We are looking for driven and committed individuals with:

  • Strong desire to build a career in administration and customer services.
  • Experience working independently and as part of a team.
  • Excellent customer service skills.
  • Adaptability in a culture of change and growth.

How to Apply:
To be part of our team, please click the 'Apply' button and apply online.

These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed.

Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

We can offer you the opportunity to develop your career in administration and customer services.

Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role.

Benefits:

  • Competitive starting salary.
  • Generous holiday allowances.
  • Flexible working options.
  • Pension scheme.
  • Onsite gym and cycle-to-work scheme.
  • 39 days leave per year.
  • Discounts at leading retailers.

The University of Exeter is an equal opportunity employer, recognized as a Disability Confident employer and an Athena Swan accredited institution. We welcome applications from underrepresented groups.

Contact:
For further information, contact Jenny Crotty at

Join us in shaping the future of education at the University of Exeter

Salary will be £25,007 per annum pro rata subject to knowledge, skills and experience.

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