Room Attendant

4 weeks ago

London, Greater London, United Kingdom Hilton Full time

Hourly rate: £11.50/hour

This position can be full time/ part time/ evenings or weekends only.

Conrad London St James is in the centre of London and one of Hiltons three Luxury Brands reflects modern luxury. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.

Located in the heart of Westminster, the new outlets within the hotel will offer its teams the opportunity to join one of this year's most exciting new and promising openings, with the support, standards and luxury service the Conrad is famous for. They will consist of:

  • The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
  • The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
  • The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
  • The Orchard, for afternoon teas and lighter meals

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in a similar position

What we offer:

  • A global travel program for team members
  • Uniforms
  • Meals whilst on duty
  • To be part of a fabulous team

About Conrad St James

Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world.

CONRAD Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer access to world of infinite connections, intuitive services, and inspired experiences along our guests' journeys. We are the destination of a new generation of smart luxury travellers for whom life, business and pleasure seamlessly intersect.



Hilton Hotels has been voted Best Place to Work in the UK

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