Sector COO
4 weeks ago
Job ID
162885
Posted
29-Apr-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Executive Management
Location(s)
Belfast - Northern Ireland - United Kingdom of Great Britain and Northern Ireland, Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Cardiff - Wales - United Kingdom of Great Britain and Northern Ireland, Dublin - Dublin - Ireland, Edinburgh - Scotland - United Kingdom of Great Britain and Northern Ireland, Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland, Leeds - England - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland, Newcastle upon Tyne - England - United Kingdom of Great Britain and Northern Ireland, Nottingham - England - United Kingdom of Great Britain and Northern Ireland, Plymouth - England - United Kingdom of Great Britain and Northern Ireland, Sheffield - England - United Kingdom of Great Britain and Northern Ireland, Southampton - England - United Kingdom of Great Britain and Northern Ireland
ROLE OVERVIEW:
The Sector COO, GWS Enterprise, is a critical, executive leadership role that performs and delivers as a key value differentiator for the GWS Enterprise business, with the primary intent of helping our sector enterprise life sciences accounts succeed in executing on their contracts with ease.
This role is directly accountable for actualizing a powerful and dynamic operational and delivery excellence capability for the GWS Enterprise business.
This includes leading everyday operational excellence across our global account teams focusing on quality, efficiency, compliance, and cost, through direct oversight of certain functions and influence of other processes that may be embedded in accounts.
The right leader will effectively balance the centralized vs decentralized approach to achieving operational efficiency.
Through innovative and transformative initiatives, the COO assesses, adapts, and installs meaningful operational improvements in the pursuit of efficiency for excellence, simplification, growth, and profitability.
This leader embodies a future focused, systematized, and programmatic approach and agenda to industry-lead the operating practice areas of client service delivery, shared services, account coverage and business performance into an integrated and compelling delivery mechanism.
The COO leads change and realizes synergistic value by shaping a culture of innovation.Well versed in operational methodologies, they deliver measurable value through a deep understanding of the significant influence operational transformation can bring forth.
The primary measures of success for the role are:- Gross margin improvement for EA globally driven by demonstrable efficiency and cost reduction initiatives,
- Continuous reduction and avoidance of business upsets through strong governance.
- Attainment of the Enterprise Scorecard annually with demonstrated YOY improvement in core operational metrics across the business.
The Enterprise Sector COO owns operational delivery, supporting the sector directors and wider teams to fulfil the client outcomes and service delivery of the contractual agreement.
The COO is a voice of the business and the client to the platform and functions to ensure that the products and systems provided are relevant and add value either to our customers, employees, and P&L.
To enable this functional alignment, all sector function leads should be dotted line through the Sector COO, with the exception of, Sales, Strategy & Finance.
PERSON SPECIFICATION:
_Change Enablement:
_
- COO's partner with leaders, peers, and platform leaders to jointly advance necessary change activities by clearly defining the monetized value target and implications for the business. They will anticipate the future business implications and work with the Sector, regional and global platform leadership to mobilize the organizational response to enable the full change cycle
_Enables the Strategy & Growth through driving
Operational Efficiencies:
_
- Plays a critical leadership role in decreasing OPEX spending by leveraging operational efficiencies. They will also periodically scan the business for optimization opportunities and in parallel, monitor trends and disruptive events that may create risks for performance. This may include new and expanded account risks. Acts as a long-term advocate for the health of the business to secure sector longevity.
_M&A_ :
- COO's partner in identifying M&A opportunities and then lead the implementation to ensure value realization and integrative optimization.
_Safety & Compliance_ :
- The COO partners with safety and compliance teams to install critical compliance essentials within the Sector, Regions & Platform to solidify employee safety, HSE policies, data privacy and technical policies and procedures (Functional Dotted Lines in some cases).
_Operational Reporting:
_
- Provide accurate, synthesized executive-ready materials to articulate the overall commercial condition of the Sector and opportunities for improvement and growth.
_Business Connectivity_ :
- The COO will frequently engage with Sector Presidents, Delivery Excellence teams, Platform leaders, Functional leaders and other COO's and global practice leaders to know how and when to leverage available expertise for operational excellence.
_Best Practices:
_
- Through the utilization of process optimization, the COO will drive best practices, efficiencies, and effectiveness in every part of the Sector business including account management value chain and life cycle. The COO will scale best practice sharing by routinely sharing these across the business with other COO's.
_Talent Enablement:
_
- The COO will lead talent enablement for their teams including the selection, development, and retention of critical roles, who are ultimately accountable to execute against GWS and clients strategic, financial goals within the Sectors, Regions, and Platform. The COO will invest measurable time to develop, coach and mentor and therefore position anchor roles to be successful, extending their own effectiveness and value resulting in increased performance.
_Managing Risk and Crisis Situations_ :
- Anticipate and enable business risk mitigation strategies to protect CBRE interests. Create strategies and implement measures to mitigate potential threats, and handle crisis situations proactively and effectively
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance.
Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform.
CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
-
UK CEO/Group COO EA
3 weeks ago
London, Greater London, United Kingdom Select Full timeAfter a sustained period of success and high-growth our client is now looking to add to its already high performing team with the addition of an EA to support the UK CEO/Group COO.The company operates within the financial services sector and have ambitious plans to build upon their already impressive foundations. The role will be integral to ensuring smooth...
-
UK CEO/Group COO EA
19 hours ago
London, Greater London, United Kingdom Select Full timeAfter a sustained period of success and high-growth our client is now looking to add to its already high performing team with the addition of an EA to support the UK CEO/Group COO.The company operates within the financial services sector and have ambitious plans to build upon their already impressive foundations. The role will be integral to ensuring smooth...
-
PA to the Chief Operating Officer
2 weeks ago
London, Greater London, United Kingdom National Theatre Full timeAs PA to the Chief Operating Officer (COO), this role has a primary focus in providing comprehensive administrative support to the COO, in collaboration with the wider Directors' office team and the COO's direct reports.They will be responsible for delivery of smart and strategic diary management for the COO and handling administrative tasks on the on the...
-
PA to the Chief Operating Officer
18 hours ago
London, Greater London, United Kingdom National Theatre Full timeAs PA to the Chief Operating Officer (COO), this role has a primary focus in providing comprehensive administrative support to the COO, in collaboration with the wider Directors' office team and the COO's direct reports.They will be responsible for delivery of smart and strategic diary management for the COO and handling administrative tasks on the on the...
-
Executive Assistant
3 weeks ago
London, Greater London, United Kingdom Knight Frank LLP Full timeKnight Frank is looking to hire a dynamic individual to support the Regional Partners and COO for Estate Agency within the London Sales business. We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896,...
-
Executive Assistant
19 hours ago
London, Greater London, United Kingdom Knight Frank LLP Full timeKnight Frank is looking to hire a dynamic individual to support the Regional Partners and COO for Estate Agency within the London Sales business. We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896,...
-
Head of Compliance
1 month ago
London, Greater London, United Kingdom Francis Holland Schools Full timeThe Francis Holland Schools Trust currently comprises three leading independent girls' schools in two central London locations. While each school has its own vision and ethos, the Trust's overarching commitment is to nurture pupils' potential, develop resilience and help them become fulfilled adults who will make a positive difference in a fast-changing...
-
Head of Compliance
19 hours ago
London, Greater London, United Kingdom Francis Holland Schools Full timeThe Francis Holland Schools Trust currently comprises three leading independent girls' schools in two central London locations. While each school has its own vision and ethos, the Trust's overarching commitment is to nurture pupils' potential, develop resilience and help them become fulfilled adults who will make a positive difference in a fast-changing...
-
Senior Sales Executive
2 days ago
London, Greater London, United Kingdom Space Executive Full timeMy client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team.A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.This role will be hybrid and you will be required to attend my...
-
Senior Sales Executive
18 hours ago
London, Greater London, United Kingdom Space Executive Full timeMy client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team.A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.This role will be hybrid and you will be required to attend my...
-
Interim CEO
1 week ago
London, Greater London, United Kingdom TPP Recruitment Full timeAre you a visionary charity leader whose expertise lies within health-related organisations or initiatives?Exciting role for a charity CEO/NED/COO to act as Strategic Lead to spearhead an Independence Programme for one of the leading faculties in a medical Royal College who's looking to become an independent professional and statutory body.This is as 12...
-
Interim CEO
18 hours ago
London, Greater London, United Kingdom TPP Recruitment Full timeAre you a visionary charity leader whose expertise lies within health-related organisations or initiatives?Exciting role for a charity CEO/NED/COO to act as Strategic Lead to spearhead an Independence Programme for one of the leading faculties in a medical Royal College who's looking to become an independent professional and statutory body.This is as 12...
-
Group Financial Controller
1 week ago
London, Greater London, United Kingdom Handle Recruitment Full timeHandle Recruitment are proud to be recruiting for a Group Financial Controller to assist in overseeing the finance function for a leading Media and Entertainment Company.This broad and progressive position will not only be responsible for supporting the European functions. Assisting the COO, the successful candidate will oversee the day-to-day activities of...
-
London, Greater London, United Kingdom Wayman Learning Trust Full timeRole: Commercial Finance Analyst - Global Hospitality Business (Multisite)Location: London (Hybrid Working)Salary: £60k - £70k plus bonus This opportunity is working for a well-established and successful Global Hospitality business with a brilliant brand in the sector and going through a period of sustained growth and site acquisition. You will be a...
-
London, Greater London, United Kingdom Wayman Learning Trust Full timeRole: Commercial Finance Analyst - Global Hospitality Business (Multisite)Location: London (Hybrid Working)Salary: £60k - £70k plus bonus This opportunity is working for a well-established and successful Global Hospitality business with a brilliant brand in the sector and going through a period of sustained growth and site acquisition. You will be a...
-
Executive Director of Group Operations
1 month ago
London, Greater London, United Kingdom Look Ahead Care and Support Full timeJob DescriptionApply below after reading through all the details and supporting information regarding this job opportunity.Gilbert Meher are proud to be partnered withLook Ahead Care and Support in their search for an Executive Director of Group Operations. Look Ahead are a leading provider of specialist care and support services for individuals living with...
-
Private Secretary
1 month ago
London, Greater London, United Kingdom AHRC - Arts and Humanities Research Council Full timeHours: Full time or Part time (minimum 0.8 FTE)Contract Type: Open EndedThis is an exciting opportunity to provide direct support to Professor Christopher Smith in his role as AHRC Executive Chair and International Champion and gain a unique insight into the Arts and Humanities research landscape, working alongside him as he leads AHRC through the next...
-
Executive Director of Group Operations
19 hours ago
London, Greater London, United Kingdom Look Ahead Care and Support Full timeJob DescriptionApply below after reading through all the details and supporting information regarding this job opportunity.Gilbert Meher are proud to be partnered withLook Ahead Care and Support in their search for an Executive Director of Group Operations. Look Ahead are a leading provider of specialist care and support services for individuals living with...
-
Private Secretary
18 hours ago
London, Greater London, United Kingdom AHRC - Arts and Humanities Research Council Full timeHours: Full time or Part time (minimum 0.8 FTE)Contract Type: Open EndedThis is an exciting opportunity to provide direct support to Professor Christopher Smith in his role as AHRC Executive Chair and International Champion and gain a unique insight into the Arts and Humanities research landscape, working alongside him as he leads AHRC through the next...
-
Marketing Director
4 weeks ago
London, Greater London, United Kingdom Veolia Full timeLocation - National role, with travel to Veolia offices as requestedSalary - Competitive + Veolia Benefits (Car Allowance + Significant Bonus & Generous Pension Scheme) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone...