Compliance Analyst, Business Conduct

4 weeks ago

London, Greater London, United Kingdom Hamilton Full time
In good company.

We're a global specialty insurance and reinsurance company enhanced by data and technology, focused on producing sustainable underwriting profitability and delivering significant shareholder value.

Headquartered in Bermuda, we operate on a global basis, with over 500 employees and key underwriting operations in London, Bermuda, the US and Dublin.

We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful - to our customers and our business.

We're looking for a

Compliance Analyst, Business Conduct

Based in London and reporting into the Compliance Manager, Business Conduct this is an important role within our international Compliance team, supporting the culture of compliance and good governance across a range of Hamilton group companies.

The role holder will be well-organised and proactive, using their knowledge, experience and skills to assist the Compliance Manager to provide timely, top-quality compliance advice to a range of business stakeholders and to the firms' governing bodies. In doing so, the capability to 'see the big picture beyond the task at hand', as well as a strong detail orientation, will be crucial to success.

Hamilton Insurance Group, Ltd. is a Bermuda-headquartered company that underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries.

What you will do

Assist the Compliance Manager (Business Conduct) in the following areas:
Provision of regulatory and procedural advice in respect of all matters relating to business conduct (including product governance, customer outcomes, distribution, service provision and complaint handling), based on relevant jurisdictional specific regulatory requirements, and Hamilton group policy Assist with the development and maintenance of the Hamilton's Product Governance framework, policies, procedures and record keeping Carry out those responsibilities assigned to Compliance under the Product Governance Framework Assist with Product Assessments (member of Product Assessment Team) Monitor Customer Outcomes, including the preparation of MI / dashboards Fulfil the actions assigned to Compliance re. Broker and Cover Holder onboarding and reviews Fulfil the actions assigned to Compliance re. Complaint Handling, including record keeping and regulatory returns Respond to referrals, questions and information requests from business stakeholders concerning all aspects of Business Conduct Assist with the implementation and ongoing functioning and effectiveness of the firm's Product Governance tools and processes Determine appropriate actions in the event of issues arising, including the output from the Product Oversight Group and other internal forums Investigate Business Conduct related matters in the event of issues arising and potential / actual breaches of regulation / law Co-ordination of the reporting Product Governance matters to relevant regulators and other government agencies, including breaches Assist the Compliance Manager (Advisory) with the preparation and delivery of training and horizon scanning vis. Product Governance related matters Preparation of status reports Assist with the preparatory work in the event of regulatory inspections and information requests Assist the Head of Compliance with the implementation of the Compliance Plan and the management of the Compliance function
What you require for the role

A strong working knowledge of relevant regulatory requirements pertaining to Business Conduct, Product Governance and Customer Outcomes (preferably Lloyd's, FCA, PRA, CBI and BMA Demonstrable relevant experience working within a Compliance/Product Governance related role in a Managing Agent or general insurer A thorough understanding of the role of Compliance in the delivery of an effective Product Governance Framework Well-developed report writing skills Excellent interpersonal and communication skills, with the ability to build effective working relationships at all levels Ability to think critically, identify and analyse problems, and develop effective solutions Proven track record of delivering assignments on time and to the required standard Adaptability and a willingness to learn and improve processes Open, innovative and inclusive mindset Collaborative spirit Results-oriented and growth mindset
Conduct Standards

You must act with integrityYou must act with due skill, care and diligenceYou must be open and cooperative with the FCA, the PRA and other regulatorsYou must pay due regard to the interests of customers and treat them fairlyYou must observe proper standards of market conductYou must act to deliver good outcomes for retail customers
What you can expect from us

We offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More.

We know if we welcome and respect differences, we'll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company.

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