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Personal Assistant

3 months ago

Glasgow, Glasgow City, United Kingdom Hymans Robertson LLP Full time
The Vacancy

The successful candidate will provide Personal Assistant (PA) support to the Head of the Actuarial Public Business Unit and may have responsibilities for supporting other Senior Actuarial Consultants.

The role also includes operational support responsibilities as set out below.

You will work in a supportive and fast-paced environment with a variety of responsibilities including supporting the delivery of exceptional service to our clients. The successful candidate will be highly motivated and possess key attributes around planning, organising and attention to detail.

Key Responsibilities:

PA and operational support requirements including:
  • Regular inbox management, flagging any urgent items/matters for attention as appropriate.
  • Diary management, including responding to internal and external meeting requests and making any necessary arrangements.
  • Preparing agendas, supporting documentation and meeting minutes for the business unit Management Team meetings.
  • Arranging and coordinating steering group meetings for areas of work (known as propositions), including preparation of agendas, actions and tracking progress.
  • Provide ad-hoc support to a Proposition Owner in the operational management of their responsibilities as requested.
  • Establishing relationships with clients or their personal assistants to co-ordinate diaries and arrange external meetings.
  • Provide administrative support to the wider team as required including issuing of advice and work to clients.
  • Attend additional meetings as required including minute taking and maintenance of action lists.
  • Pro-actively arrange all travel and accommodation requirements, liaising with the Firm's corporate travel booking company.
  • Process, monitor and retain records of expenses.
  • Preparation of client bills and management of the billing exercise for the clients you support within the required timescales.
  • Distribute, draw attention to and deal with relevant client correspondence on behalf of the individuals you support.
  • Screen and deal with your allocated clients' calls as appropriate, ensuring that any appropriate actions from the client call are dealt with / escalated, as appropriate.
  • Perform ad hoc associated PA and team secretarial duties.
  • Adhere to the firm's mandatory policies including on Information Security.
Personal Characteristics:
  • Highly organised and self-motivated.
  • Ability to learn new systems and/or processes
  • Well-developed skills in planning, organising and coordination.
  • Flexible approach to solving problems.
  • Respectful of confidentiality and applies discretion where needed.
  • A team-player, able to mentor and support less experienced colleagues.
  • Contributing positively to the culture of the Firm, providing support to the team where required
  • Demonstrates Hymans's values of confident, friendly, straight-forward and partnering
  • Insistent on providing first class service delivery to all clients.
Qualifications and Experience:
  • Educated to GCSE / Scottish Standards or equivalent level in English.
  • In possession of a recognised professional qualification.
About Us

Together, we've been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment.

We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams - diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment. We love innovative, independent thinking and want everyone to share their ideas.

Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we're one of the leading consultancies in our field and are proud to be recognised by numerous industry awards.

We're committed to developing our people and encourage everyone to carve out their own career path. We've many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.

We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn't limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.

Our hybrid working model offers the best of both worlds - home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers here.

If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know.

Together, we can make this the best job you'll ever have.

We Offer

Our culture

We live and breathe our four values - friendly, confident, partnering and straightforward - and genuinely care about out people, clients, community and the environment.

Job satisfaction

Every employee can genuinely make a difference and contribute towards achieving our purpose - together, building better futures. Whether that's helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.

Reward and wellbeing

We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.

Flexible working

We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.

Latest technology

We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.

Career development

There is no linear path - learning opportunities are plentiful and empower you to carve out your own career.