Current jobs related to Service Manager - StokeonTrent, Stoke-on-Trent - Eden Futures

  • Building Surveyor

    5 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Job Title: Corporate Property SurveyorWe are seeking an experienced Building Surveyor to join our team at Service Care Solutions. As a Corporate Property Surveyor, you will be responsible for managing the corporate property estate, ensuring safety for staff and the public, and responding to emergency works.Key Responsibilities:* Manage maintenance,...

  • Housing Repairs Project Manager

    4 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Job Title: Housing Repairs Project ManagerJob Description:We are seeking an experienced Housing Repairs Project Manager to oversee the transition of a repairs and maintenance service back under council control. The successful candidate will lead the project delivery and manage eight workstreams for a seamless transition.Key Responsibilities:Manage daily...

  • Building Surveyor

    1 week ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions Full time £375

    Job Summary:Service Care Solutions is seeking an experienced Building Surveyor to work for our client based in Stoke On Trent. This role is ideal for someone with experience in building surveying, project management, and property asset management, with strong skills in overseeing multiple projects and ensuring compliance with regulations.Key...

  • Building Surveyor Property Asset Manager

    4 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions Full time

    Service Care Solutions is seeking an experienced Building Surveyor to work for our client based in Stoke On Trent.This role is ideal for someone with experience in building surveying, project management, and property asset management, with strong skills in overseeing multiple projects and ensuring compliance with regulations.This is a full-time, temporary...

  • Financial Management Specialist

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom NHS (National Health Service) Full time

    Financial Management OpportunityThe University Hospitals of North Midlands NHS Trust is a leading healthcare provider, serving a population of 3 million people across Staffordshire and Stoke-on-Trent. We are seeking an experienced Finance Manager to join our financial management team, supporting the Women's, Children's and Clinical Support Services...

  • Financial Management Specialist

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom NHS (National Health Service) Full time

    Financial Management OpportunityThe University Hospitals of North Midlands NHS Trust is a leading healthcare provider, serving a population of 3 million people across Staffordshire and Stoke-on-Trent. We are seeking an experienced Finance Manager to join our financial management team, supporting the Women's, Children's and Clinical Support Services...

  • Financial Management Specialist

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom NHS (National Health Service) Full time

    Financial Management OpportunityThe University Hospitals of North Midlands NHS Trust is a leading healthcare provider, serving a population of 3 million people across Staffordshire and Stoke-on-Trent. We are seeking an experienced Finance Manager to join our financial management team, supporting the Women's, Children's and Clinical Support Services Division...

  • Estates Management Specialist

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions - Construction Full time

    About the RoleWe are seeking a highly skilled Estates Surveyor to join our team at Service Care Solutions - Construction. As an Estates Surveyor, you will play a crucial role in providing a comprehensive Professional Valuation and Estates Management Service to our clients.Key ResponsibilitiesInspect, survey, value, negotiate, report upon, and conclude cases...

  • Estates Management Specialist

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions - Construction Full time

    About the RoleWe are seeking a highly skilled Estates Surveyor to join our team at Service Care Solutions - Construction. As an Estates Surveyor, you will play a crucial role in providing a comprehensive Professional Valuation and Estates Management Service to our clients.Key ResponsibilitiesInspect, survey, value, negotiate, report upon, and conclude cases...

  • Service Manager

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled Shift Supervisor to join our team at the Ash Bank Hotel. As a Shift Supervisor, you will be responsible for leading a team of staff and ensuring that our guests receive exceptional service.Key ResponsibilitiesLead a team of staff to deliver excellent customer serviceManage the day-to-day operations of the site,...

  • Service Manager

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled Shift Supervisor to join our team at the Ash Bank Hotel. As a Shift Supervisor, you will be responsible for leading a team of staff and ensuring that our guests receive exceptional service.Key ResponsibilitiesLead a team of staff to deliver excellent customer serviceManage the day-to-day operations of the site,...

  • Service Manager

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled and experienced Shift Supervisor to join our team at the Poachers Cottage - Harvester. As a Shift Supervisor, you will be responsible for leading a team of staff and ensuring that our guests receive an exceptional dining experience.Key ResponsibilitiesLead a team of staff to deliver excellent customer service and...

  • Service Manager

    4 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled and experienced Shift Supervisor to join our team at the Poachers Cottage - Harvester. As a Shift Supervisor, you will be responsible for leading a team of staff and ensuring that our guests receive an exceptional dining experience.Key ResponsibilitiesLead a team of staff to deliver excellent customer service and...

  • IT Service Desk Manager

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom OCC Computer Personnel Full time

    IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to lead our service desk team and elevate customer service standards. As the Service Desk Manager, you will play a crucial role in reorganising and enhancing service desk operations.Key Responsibilities:Lead and manage the service desk team to ensure efficient and effective...

  • IT Service Desk Manager

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom OCC Computer Personnel Full time

    IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to lead our service desk team and elevate customer service standards. As the Service Desk Manager, you will play a crucial role in reorganising and enhancing service desk operations.Key Responsibilities:Lead and manage the service desk team to ensure efficient and effective...

  • IT Service Desk Manager

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom OCC Computer Personnel Full time

    IT Service Desk Manager Job DescriptionWe are seeking an experienced IT Service Desk Manager to lead our service desk team and elevate customer service standards.Key Responsibilities:Lead and manage the service desk team to ensure efficient and effective resolution of customer issues.Foster a culture of accountability and continuous process...

  • IT Service Desk Manager

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom OCC Computer Personnel Full time

    IT Service Desk Manager Job DescriptionWe are seeking an experienced IT Service Desk Manager to lead our service desk team and elevate customer service standards.Key Responsibilities:Lead and manage the service desk team to ensure efficient and effective resolution of customer issues.Foster a culture of accountability and continuous process...

  • IT Service Desk Manager

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom OCC Computer Personnel Full time

    IT Service Desk ManagerAs the IT Service Desk Manager at OCC Computer Personnel, you will play a pivotal role in leading a high-performing service desk team and driving customer satisfaction. With a strong background in ITIL and commercial environments, you will be responsible for reorganizing and enhancing service desk operations to meet the evolving needs...

  • IT Service Desk Manager

    1 month ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom OCC Computer Personnel Full time

    IT Service Desk ManagerAs the IT Service Desk Manager at OCC Computer Personnel, you will play a pivotal role in leading a high-performing service desk team and driving customer satisfaction. With a strong background in ITIL and commercial environments, you will be responsible for reorganizing and enhancing service desk operations to meet the evolving needs...

  • Senior Service Manager

    1 week ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Eden Futures Full time

    We are Eden Futures, a leading provider of exceptional support services for individuals with learning or physical disabilities, acquired brain injury, autism, or mental illness. As a Senior Service Manager, you will play a crucial role in ensuring the delivery of high-quality services that meet statutory, contractual, and organizational standards.Main...

Service Manager

3 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Eden Futures Full time

Please note that Eden Futures is not able to offer Sponsorships at this time.

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.?

We are looking to recruit a Service Manager within our Supported Living Services based in Stoke-on-Trent. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

  • Take your Birthday off plus 25 days holiday
  • Free DBS Check
  • Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
  • Opportunities to develop through Eden's Aspire programmes such as our Leadership Development Programme
  • Health Cash Back and Pension Scheme
  • Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
  • Enhanced pay for maternity or paternity leave
  • Blue Light Discount Scheme
  • Eligibility for COSTCO membership
Main Responsibilities
  • Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
  • Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company's values and culture
  • Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
  • Work in conjunction with the training team to ensure all staff receive the correct training
  • In conjunction with the management team, recruit and select new staff taking an active part in the interview process
  • Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
  • Attend interviews for potential new packages of care and support as required with the senior management team
  • Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
  • Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
  • Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
  • Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
  • Always promote a professional image of the service and the Company.
  • Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG's etc
  • Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
  • Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)
The Ideal Candidate
  • Strong supervisory skills with the ability to support and develop a team
  • Be qualified to a minimum standard of Level 2 in Health and Social Care
  • Ideally you will have previous experience in a Supported Living or Residential service
  • Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
  • Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
  • Ability to work effectively in a fast paced, demanding role