Front of House Manager

1 month ago


Cardiff, Cardiff, United Kingdom Hotel Indigo Cardiff Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the look out for new talent to join us on our journey...

At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.

How will you inspire the eclectic rhythm in our hotel? How will you bring the local neighbourhood story to life? At Hotel Indigo hotels, we're excited to meet spirited characters who can delight the most curious guests.

WHAT ARE WE LOOKING FOR?

You will have a professional and friendly personality, be able to keep calm under pressure, be confident, organised and maintain a hands-on approach. You will demonstrate exceptional attention to detail, a guest and team first approach and a real passion for great service delivery and people development.

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing, and understanding people. We want someone who can bring individualism, creativity, and innovation to the role, whilst delivering exceptional results for our owners.

A DAY IN THE LIFE OF A FRONT OF HOUSE MANAGER at HOTEL INDIGO CARDIFF

What you'll be doing...

Reporting to the General Manager, you can expect your working day to include the following.

Provide exemplary customer service
Go above & beyond for every customer
Lead, develop and deliver the IHG Winnning Metrics
Day-to-day leadership of Front of House Departments

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role ofthe Front of House Manager , you will need the following qualities and skills.

Personality
Individuality
Passion
Pride
Belief in Excellence
Winning Mindset
Strong leadership skills

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.

#LifeatRBH



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