Administrator

2 weeks ago


Glasgow, Glasgow City, United Kingdom Anderson Knight Full time
Anderson Knight is recruiting for an Administrator for our client based in Glasgow City Centre on a 12-Month FTC.

This role requires you to provide comprehensive administrative support to clients and wider business.

35 hours per week 9am till 5pm. Hybrid working – 3 days in the office and 2 days at home.

Main duties and responsibilities are:
Efficiently manage client administration tasks such as –

  • Ensuring data accuracy.
  • Including client onboarding.
  • Completion of client information forms.
  • Account opening and amendments.
  • Documentation retention.
  • Processing client queries.
  • Tracking and following up on outstanding documentation.
  • Handle dispatch of client documentation upon request.
  • Address client inquiries via phone and provide necessary information.
  • Foster effective communication within the team and with external stakeholders.
  • Undertake additional duties as required.
  • Manage client administration processes in a timely and efficient manner, ensuring accuracy of data.
  • Resolve queries from clients either verbally or in writing promptly.
  • Type and produce accurate documentation in the agreed format, including letters and emails.
  • Communicate with clients either by telephone or in writing.
  • Produce typed documents to a high standard of presentation and accurate.
  • Sharing best working practices with other support staff.

Key attributes and skills:

  • GCSE in English and Maths grade C or above (or equivalent).
  • Strong working knowledge of MS Office, particularly Excel.
  • Methodical with a good attention to detail.
  • Strong written and verbal skills.
  • Develop and maintain strong working relationships within the team and external sources.
  • Experience working in a similar role in Financial Services would be of interest but is not essential.
If you are ready to embrace this excellent opportunity, please forward your CV with confidence
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