Robotic Process Automation

Job summary

Maidstone and Tunbridge Wells NHS Trust is dedicated to leveraging cutting-edge technology to drive efficiency and innovation in delivering excellent care to the population we serve. We are currently seeking a dynamic and experienced individual to lead our Robotic Process Automation (RPA) programme and contribute to our continued success.

As the RPA Programme Manager, you will play a pivotal role in spearheading the overall success of our RPA programme. You will be responsible for managing all aspects of the programme, including governance processes, metrics, and measurement to ensure the delivery of best-in-class solutions. Additionally, you will lead the RPA strategy roadmap and shape programme priorities in alignment with organizational objectives.

This is an exciting new role for the Trust and one that has the potential to make a real difference in helping our busy clinicians and the teams that support them provide the highest standard of care to our patients.

Main duties of the job

The RPA Programme Manager will -

• Lead and drive overall success of the RPA programme
• Manage RPA programme activities, governance processes, metrics and measurement to ensure best in class approach to solutions delivery. As the leader of the RPA programme, they also lead the RPA strategy roadmap as well as help shape the program priorities
• Manage programme board expectations and communicate performance; take direction from the programme board to set priorities
• Work closely with operational and corporate leads to engage and help educate wider organisation
• Manage software, platform, advisory, delivery factory partner relationships
• Drive successful operations in maintaining and enhancing deployed automation solutions
• Forecast staffing and resource (infrastructure, licence) needs as the programme grows
• Allocation and coordination of RPA resources, formulating best-practices, user training, proactively monitoring issues and risks and driving timely solutions
• Provide line management for RPA resources.

About us

In this year's NHS staff survey, our employees voted to recommend us as an employer, positioning us as the second most recommended NHS Trust in the South East.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Job description
Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date: TBC

Person Specification
Qualifications
Essential

• Masters Qualification in business, finance or engineering or equivalent level of experience
• PRINCE 2 or equivalent qualification and/or equivalent experience.

Desirable

• MBA

Experience/Knowledge
Essential

• At least two years of experience in RPA technology with exposure to different stages of the RPA development lifecycle
• A minimum of six months experience in project delivery using Agile methodologies, expert level in Agile software development life cycle - SCRUM
• Previous process improvement experience or qualifications such as Lean Six Sigma is advantageous
• Profound understanding of different RPA operating models

Desirable

• Automation Anywhere knowledge
• Experience of applying project methods within a healthcare setting.
• Experience in coaching or mentoring individuals.

Skills
Essential

• Understanding of RPA landscape: trends and emerging technologies in the process automation domain and how they can support
• Good knowledge of project management; Experience with agile project delivery methods, tools and concepts
• Ability to manage and work with vendor partners
• Strong business skills and experience in working with cross-functional teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Magnitude House

Magnitude House, New Hythe Lane, Larkfield, Kent, ME20 6WT

Maidstone

ME20 6WT

Employer's website

(Opens in a new tab)

For questions about the job, contact:

Associate Director of BI

James Jarvis

Date posted

03 May 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

T3

Job locations

Magnitude House

Magnitude House, New Hythe Lane, Larkfield, Kent, ME20 6WT

Maidstone

ME20 6WT

Supporting documents

Privacy notice

Maidstone and Tunbridge Wells NHS Trust's privacy notice (opens in a new tab)

---