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Customer Service Representative

3 months ago


Nottinghamshire, United Kingdom Gap Personnel Full time

Job title; Customer service representative

Hours;- Monday to Thursday 8.30am-5pm, Friday 8.30am-4pm

Salary; GBP25,000 - GBP27,000 depending on experience

Location; Bulwell, Nottingham

The day to day duties will involve;

Receiving inbound calls

Managing emails

Administering all UK and export orders on SAGE system

Progressing deliveries with parcel and pallet carriers

Liaising with procurement and production to ascertain dispatch dates and orders

Dealing with customer complaints and queries

Running reports and updating spreadsheets

Managing stock in terms of back orders and split deliveries

To be considered candidates will need to have;

Experience in administration, ideally within the manufacturing industry

Experience using SAGE

Strong knowledge in sales administration

Strong customer service skills

If you are interested please apply here with your CV.