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Senior Manager
4 weeks ago
Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Senior Manager - WMI UK Banking (Jersey)
Job Description
What is the opportunity?
To provide management (people, strategic, and operational) and direction (functional and technical) for the UK Banking supporting the RBC Wealth Management (WMI) / RBC Brewin Dolphin business.
UKJERSEYWM
What will you do?
- Initially focus on supporting the Core Platform Replacement (CPR) programme as an SME on the UK Banking Operations data, processes, controls and operating model. This will involve engagement with the CI Banking Operations leaders to determine the design and build of Avaloq for the UK Banking product.
- As part of CPR, plan for and establish the UK Banking Operations team covering resource, procedures, controls, MI, governance and stakeholder management
- Oversee the day to day decision making process of a UK Banking Operations team providing support, guidance and continuity
- Provides SME leadership and management oversight to the team, ensuring direction and motivation of staff
- Act as first point of escalation for any operational issues that occur within the processes and accountability for resolution. Promotes superior customer service support to internal/external clients, ensures department is seen as responsive, value adding resource and a legitimate service partner
- Define and implement operational and strategic initiatives to create efficiencies and increasing the control environment
- Engage in strategic initiatives as the Banking Operations SME/thought leader
- Ensures employees receive ongoing quality leadership, coaching, communication and development opportunities resulting in strong employee satisfaction ratings and a highly committed, enthusiastic team.
What do you need to succeed?
Must-have
- A comprehensive understanding of Banking and related products including the risk factors and mitigation.
- A thorough understanding of the Banking business models.
- Full awareness of market regulations, our competitor's activities, regulatory and legislative developments.
- Ability to keep abreast of AML and KYC regulatory changes to ensure all Operational teams are compliant as well as operationally efficient.
- A Working knowledge of Swift
Nice-to-have
- Qualified Banking or Qualified Securities professional
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible working options fully supported
- Hybrid Working
Job Summary
Address:
GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER
City:
JEY-ST_HELIER-SAINT HELIER
Country:
Jersey
Work hours/week:
36.25
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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