Learning & Development Administrator

3 weeks ago


Watford, Hertfordshire, United Kingdom Hales Group Full time
Job Title: Learning and Development Administrator
Location: Watford
Schedule:Mon-Fri 9am-5:30pm
Salary: DOE

Learning and Development Administrator Benefits:
  • Annual Bonus
  • Hybrid working after training
  • 25 days annual leave plus bank holidays
  • Private Medical Insurance
  • Death in service benefit
  • Pension Scheme
Learning and Development Administrator Responsibilities:
  • Liaise with training providers to secure specialised courses at optimal rates, managing all ensuing administrative tasks, including updating training bookings on Excel.
  • Organise and dispatch calendar invitations for training sessions and webinars, along with sourcing venue links.
  • Maintain and update records of Continued Professional Development (CPD) training for all staff on the in-house database.
  • Ensure accurate documentation of the firm's training activities and deliver quarterly CPD reports.
  • Manage online mandatory training assessments, ensuring completion by staff and Principals, and logging exam results.
  • Maintain records of Professional Qualifications and keep the training tracking sheet current.
  • Prepare training rooms and coordinate logistical aspects such as booking lunches.
  • Administer the student/apprentice recruitment process from advertising on the website to onboarding procedures and induction support.
  • Handle monthly reports on student feedback and maintain the Credit card spreadsheets, ensuring timely submission of receipts to finance.
  • Schedule and manage meetings, assist in documentation for review visits, and aid in communication and administration during the Appraisal season.
  • Regularly review file records for compliance with GDPR requirements regarding retention or secure destruction.
  • Undertake general scanning, filing, and routine administrative duties.
Learning and Development Administrator Requirements:
  • Demonstrable ability to handle personal and sensitive information with discretion.
  • Flexibility and approachability are vital for success in this role.
  • Exceptional interpersonal skills, fostering effective collaboration with colleagues and teams.
  • Strong organisational abilities with clear verbal, written, and face-to-face communication skills.
  • Proficiency in IT tools and systems.
  • Team-oriented mindset with the ability to maintain composure in challenging situations.
  • Comfortable working in a fast-paced, dynamic environment and proactive in taking initiative.


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