Audit Quality and Risk Professional

2 months ago

London, Greater London, United Kingdom BT Group Full time
Why this job matters

To provide the support and expertise to ensure that Business Managed Service is compliant with Ofcom and contractual requirements to maintain a set of industry standard ISO certificates that enables competitive advantage, promotes our brand and provides customers with confidence that they will get consistent, good quality products and services from us e.g. having ISO 9001, ISO 20000 & ISO 22301 certification is an enabler for customer engagement.

The role holder will attend Business Managed Service and Business Quality forums. They will support delivery against the BMS ISO certification strategy, ensuring that required certifications are maintained, and where appropriate participate in initiatives to improve our certifications including any opportunities for expansion.

This job role is based inManchester, Sheffield, Hatfield, Thurso and Belfast. Hybrid (3 days office based & 2 days remote). Monday-Friday 9am-5pm. Job Share or Compressed Hours are also optional. SC clearance must be obtainable. Must have lived in UK for 5 years+ in order to attain this.

What you'll be doing
  • Help to co-ordinate and deliver agreed audits and certifications, working with the Group ISO Audit and Compliance teams to agree and track the BMS program for audits.
  • Responsible for supporting the implementation of the strategy for the co-ordination and running of internal & external audits within BMS.
  • Supporting the documenting and tracking of any non-conformities and OFIs through to closure.
  • Working with the wider Group ISO Audit and Compliance teams to help deliver the ISO certifications for BMS.
  • Participate in improvements and where appropriate help to improve efficiency through independent audit checks.
Essential Skills
  • IT Audits
  • Risk Management
  • Quality Assurance
  • Service Assurance
  • Continual Improvement
What we'd like to see on your CV
  • Knowledge of one or more: ISO 9001, ISO 20000, ISO 22301, ISO27001.
  • At least 2 years experience of working in an IT Service Management environment.
  • Must have ITIL 4 awareness.
  • Must have experience of working in complex environments / large IT programmes.
Benefits

At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
  • Competitive salary
  • 10% on target bonus (Depending on country based)
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • On-call allowance
  • 25 days annual leave (not including bank holidays), increasing with service
  • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.
  • Discounted broadband, mobile and TV packages
  • Access to 100's of retail discounts including the BT shop
Flexible Working
This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

#LI-Hybrid

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