DVLA Enforcement Officer

DVLA Enforcement Officer

DVLA Glasgow (Based KA24)

42.5hrs per week

£12p/h (£26.5K per Annum)

Shift work including weekends.

Company Overview

At NSL, we're more than just the "parking people". As market leaders in our industry, we provide outsourced business services to both public and private sectors. Our dedicated team, comprising highly trained frontline colleagues and back-office support professionals, offers comprehensive parking and street management solutions. By ensuring compliance with regulations, we contribute to fostering vibrant and liveable communities.

Role Overview

Join our team as a DVLA Enforcement Officer, where you'll play a crucial role in Enforcing untaxed vehicles on behalf of the DVLA. Your responsibilities will include:

• Clamping untaxed vehicles.
• Engaging with members of the public, offering guidance on clamping procedures and fines.
• Providing advice on payment methods and addressing queries regarding enforcement actions.
• Collaborating with other agencies such as the Police, DVLA, and VOSA when necessary.
• Handling public inquiries regarding enforcement actions and ensuring the availability of relevant information packs.
• Maintaining the operational readiness of vehicles and enforcement equipment, promptly reporting any faults to the Manager.
• Compiling daily reports detailing activities.

Qualifications and Skills

• Full UK Driving Licence
• Excellent Communication Skills
• Self-Motivated
• Customer-Focused
• Ability to work shifts and independently
• Previous experience in a similar role preferred but not required

Benefits

• Competitive rates of pay (24k per annum)
• 5 week rota including weekend work
• Tailored staff benefits encompassing retail discounts, travel perks, and wellness initiatives
• First-Class Training & Development Opportunities
• Pension Scheme
• Full Uniform provided
• 28 days' holiday including bank holidays
• Optional regular overtime

Application Process

If you're interested in joining our team or wish to discuss how your skills align with this role, apply online today. Our recruitment team will reach out to you shortly.

Diversity and Inclusion

NSL is proud to be an equal opportunity employer. We welcome applications from all qualified individuals regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, or any other protected characteristic. We base our recruitment and development decisions on merit and the shared commitment to achieving positive outcomes, fostering an inclusive environment for all employees.