Current jobs related to Customer Experience Manager in Swansea - Swansea, City and County of Swansea - ATG Entertainment
-
Senior Maintenance Manager
2 months ago
Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full timeAbout the RoleThe City & County of Swansea is seeking a highly skilled Senior Maintenance Manager to join its Planned Maintenance section. As a key member of the Maintenance department, you will be responsible for managing a multi-trade work area and a management/foreman team.Key ResponsibilitiesOversee the delivery of planned maintenance across public...
-
Senior Maintenance Manager
2 months ago
Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full timeAbout the RoleThe City & County of Swansea is seeking a highly skilled Senior Maintenance Manager to join its Planned Maintenance section. As a key member of the Maintenance department, you will be responsible for managing a multi-trade work area and a management/foreman team.Key ResponsibilitiesOversee the delivery of planned maintenance across public...
-
Dedicated Social Worker
2 months ago
Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full timeAbout the Role We are committed to empowering adults and their carers in Swansea by providing tailored support at every stage. Our approach centers around the principles of the Social Services and Well-Being Act (Wales), emphasizing collaborative partnerships with individuals to address their needs proactively and prevent escalation. We seek a dynamic and...
-
Dedicated Social Worker
2 months ago
Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full timeAbout the Role We are committed to empowering adults and their carers in Swansea by providing tailored support at every stage. Our approach centers around the principles of the Social Services and Well-Being Act (Wales), emphasizing collaborative partnerships with individuals to address their needs proactively and prevent escalation. We seek a dynamic and...
-
Experienced Painter Required for City
1 week ago
Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full timeJob SummaryWe are seeking a skilled and experienced Painter to join our team at City & County of Swansea. The successful candidate will be responsible for carrying out all aspects of the trade to a very high standard within our Housing and Public Buildings Maintenance Department.Key ResponsibilitiesCarry out painting and decorating work to a high...
-
Barista - Swansea
4 weeks ago
Swansea, City and County of Swansea, United Kingdom One Retail Full timeBarista Opportunity in SwanseaWe're seeking a skilled Barista to join our team in Swansea, where you'll play a key role in delivering exceptional customer experiences and crafting high-quality beverages. As a Barista, you'll be part of a dynamic team that's passionate about providing outstanding service and creating a welcoming atmosphere for our...
-
Barista - Swansea
4 weeks ago
Swansea, City and County of Swansea, United Kingdom One Retail Full timeBarista Opportunity in SwanseaWe're seeking a skilled Barista to join our team in Swansea, where you'll play a key role in delivering exceptional customer experiences and crafting high-quality beverages. As a Barista, you'll be part of a dynamic team that's passionate about providing outstanding service and creating a welcoming atmosphere for our...
-
Swansea Marina Store Manager
1 month ago
Swansea, City and County of Swansea, United Kingdom Domino's Pizza Full timeSwansea Marina Store Manager Job DescriptionAt Domino's Pizza, we're looking for a talented and motivated Store Manager to join our team in Swansea Marina. As a Store Manager, you will be responsible for leading a team of Shift Managers and Team Members to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of Shift...
-
Swansea Marina Store Manager
1 month ago
Swansea, City and County of Swansea, United Kingdom Domino's Pizza Full timeSwansea Marina Store Manager Job DescriptionAt Domino's Pizza, we're looking for a talented and motivated Store Manager to join our team in Swansea Marina. As a Store Manager, you will be responsible for leading a team of Shift Managers and Team Members to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead a team of Shift...
-
Barista - Swansea
4 weeks ago
Swansea, City and County of Swansea, United Kingdom One Retail Full timeBarista Opportunity in SwanseaWe're seeking a skilled Barista to join our team in Swansea, working part-time on a 20-hour contract. As a Barista, you'll be responsible for crafting high-quality drinks and delivering exceptional customer service.Key Responsibilities:Prepare and serve a variety of specialty drinks and food itemsMaintain a clean and organized...
-
Barista - Swansea
4 weeks ago
Swansea, City and County of Swansea, United Kingdom One Retail Full timeBarista Opportunity in SwanseaWe're seeking a skilled Barista to join our team in Swansea, working part-time on a 20-hour contract. As a Barista, you'll be responsible for crafting high-quality drinks and delivering exceptional customer service.Key Responsibilities:Prepare and serve a variety of specialty drinks and food itemsMaintain a clean and organized...
-
Barista - Swansea
3 weeks ago
Swansea, City and County of Swansea, United Kingdom One Retail Full timeBarista Opportunity in SwanseaWe're seeking a skilled Barista to join our team in Swansea, working part-time on a 20-hour contract. As a Barista, you'll be responsible for crafting high-quality drinks and delivering exceptional customer service.Key Responsibilities:Prepare and serve a variety of specialty drinks and food itemsMaintain a clean and organized...
-
Physiotherapist - Swansea
3 weeks ago
Swansea, City and County of Swansea, United Kingdom Sanctuary Personnel Ltd Full timePhysiotherapist Job in SwanseaSanctuary Personnel Ltd is seeking a skilled Physiotherapist to join our team in Swansea. As a Physiotherapist, you will have the opportunity to work with a dedicated and award-winning recruitment agency that prioritizes compliance, expert guidance, and professional development.Key Responsibilities:Provide high-quality...
-
Physiotherapist - Swansea
3 weeks ago
Swansea, City and County of Swansea, United Kingdom Sanctuary Personnel Ltd Full timePhysiotherapist Job in SwanseaSanctuary Personnel Ltd is seeking a skilled Physiotherapist to join our team in Swansea. As a Physiotherapist, you will have the opportunity to work with a dedicated and award-winning recruitment agency that prioritizes compliance, expert guidance, and professional development.Key Responsibilities:Provide high-quality...
-
Barista - Swansea
3 weeks ago
Swansea, City and County of Swansea, United Kingdom One Retail Full timeBarista Opportunity in SwanseaWe're seeking a skilled Barista to join our team in Swansea, where you'll play a key role in delivering exceptional customer experiences and crafting high-quality beverages.Key Responsibilities:Prepare and serve a variety of specialty drinks and food itemsMaintain a clean and organized workspace, adhering to health and safety...
-
Barista - Swansea
3 weeks ago
Swansea, City and County of Swansea, United Kingdom One Retail Full timeBarista Opportunity in SwanseaWe're seeking a skilled Barista to join our team in Swansea, where you'll play a key role in delivering exceptional customer experiences and crafting high-quality beverages.Key Responsibilities:Prepare and serve a variety of specialty drinks and food itemsMaintain a clean and organized workspace, adhering to health and safety...
-
Community Mental Health Nurse
3 weeks ago
Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full timeAbout the Role We are seeking a dedicated and compassionate Community Mental Health Nurse (CPN) to join our dynamic team in Swansea. This role offers an exciting opportunity to make a real difference in the lives of individuals within our community, providing high-quality mental health care. Your Responsibilities Conduct comprehensive mental health...
-
Community Mental Health Nurse
2 months ago
Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full timeAbout the Role We are seeking a dedicated and compassionate Community Mental Health Nurse (CPN) to join our dynamic team in Swansea. This role offers an exciting opportunity to make a real difference in the lives of individuals within our community, providing high-quality mental health care. Your Responsibilities Conduct comprehensive mental health...
-
Criminology Educator at Gower College Swansea
2 months ago
Swansea, City and County of Swansea, United Kingdom Gower College Swansea Full timeAbout UsGower College Swansea is a respected educational institution in Wales, dedicated to providing high-quality learning experiences. With multiple campuses and a diverse student body, we prioritize the well-being of our staff.Position OverviewWe are seeking a passionate and dedicated individual to join our thriving Criminology department. This full-time...
-
Criminology Educator at Gower College Swansea
2 months ago
Swansea, City and County of Swansea, United Kingdom Gower College Swansea Full timeAbout UsGower College Swansea is a respected educational institution in Wales, dedicated to providing high-quality learning experiences. With multiple campuses and a diverse student body, we prioritize the well-being of our staff.Position OverviewWe are seeking a passionate and dedicated individual to join our thriving Criminology department. This full-time...
Customer Experience Manager in Swansea
3 months ago
Location: Oystermouth Road Swansea SA1 3BX
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Sitting in the heart of the Copr Bay development, Swansea Arena is a landmark 3,500 capacity multi-purpose indoor arena which opened its doors in March 2022. Hosting some of the most recognised names in live music, comedy and theatre, the fully-modular arena also hosts e-sports, conferences and events.
Do you love the thrill of working in a fast paced entertainment environment? This is an excellent opportunity to join the team at Swansea Arena and to be directly involved in the delivery of world-class performances and events
Working with the wider venue team, you will support the operational delivery of events in the venue, including theatre performances, music gigs, and comedy shows – ensuring our customers have the best possible experience in our Front of House spaces. As well as this, you will work closely with the Conference and Events team in the delivery of other venue hires such as conferences, banquets and exhibitions.
We're looking for a dynamic, innovative, and inspirational team leader, who has experience of working in a commercial environment and a desire to exceed targets while providing exemplary customer service to all our visitors. This is a revenue and customer experience focused hospitality role which requires the positive motivational approach of a retail and hospitality professional. A key operational player in the development of our growth plan as we expand the activities and initiatives we deliver for our audiences.
Leading the Customer Experience team, you will maximise revenue, use data to inform and deliver future retail focused plans, whilst always motivating team members to meet and exceed sales targets. The role is responsible for not just the welcome of our audiences, but also ensuring that we care for the casts and visiting companies that are arriving backstage. Our creative visitors are looking for a home from home and we want to ensure they get this whilst with us.
You'll report to the Operations Manager and be responsible for the success of the Deputy Customer Experience Manager and the Food & Beverage team. The key focus of this role is to ensure the high-quality delivery of all events within the venue on an operational basis – from recruiting, training and rostering an engaged and informed team through to Duty Managing the event itself.
