Content Designer

2 months ago

Coventry, Coventry, United Kingdom Cognizant Technology Solutions Full time

Job Summary

We're working with people across government to make government services and information simpler, clearer and faster for citizens and businesses.

To do that, we're going to need good Content Designers who understand the web, technology and people.

All about the user

Rule one for us is: "always start with user needs". We're aiming to create digital services that people prefer to use over their old-fashioned paper counterparts, and words play a big part in that. You'll represent users with the written word, so you need to be user-focussed and know how to write with a user, not a client/department in mind first and foremost.

All about you

If you want to join us, you'll need to be able to:

  • Take complex language and processes and make them simple to understand
  • Work with people who don't understand good web usability
  • Be able to explain your decisions/edits clearly

Main duties of the post

You may be asked to do a number of different things on a number of projects; this could include any or all of these things:

Key Responsibilities

You'll be working on needs analysis - taking existing content, identifying content gaps and overlaps etc. You'll also need to run workshops with cross-government colleagues to identify and agree content to be rationalised and archived, and mapping content to different formats and audiences

Transition

Transition is how we get content from an existing government site to GOV.UK. You'll need to:

  • Develop and manage relationships with GDS
  • Develop transition plans and attend planning meetings with contacts
  • Actively develop and apply content and format strategies
  • De an advocate for the department to train and develop colleagues

Quality

You'll be:

  • Scoping, commissioning, writing, editing and publishing digital content across all channels (web, mobile, social media)
  • Making sure customer journeys are the best they can be
  • Managing relationships with subject matter experts to make sure content is accurate
  • Accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, easily understood, SEO optimised) and to the department's style
  • Accountable for choosing the best format for displaying information to the user - if we don't have one, we'll want you to suggest ideas or identify the gap
  • Making sure appropriate policy and legal checking within other parts of government happens, and that content is published quickly and efficiently
  • Monitoring the performance of content and tools and work with the Product Manager and a multi-disciplinary team to understand user behaviours and feedback
  • Identifying ways to improve the content and to iteratively improve the product
  • At ease working in an agile environment with rapidly changing deadlines, workloads and goals

Essential Skills:

We need you to have:

  • Extensive experience of writing for the web, with proven ability of creating content that is accessible and usable
  • Exceptional skills in convincing people that user needs and a usable approach is the only way to present information
  • Proven experience in using metrics and user feedback to define/refine content
  • Proven experience of working within a web application development environment, proficient in writing Markdown, picture sourcing and editing
  • Experience in choosing the best format for displaying information to the user
  • Experience in working with content publishing systems
  • Candidates will require BPSS checks and will need to be UK-based

Competencies required

Leading and team working

  • Building on the inter-dependencies and relationships between teams to create a common purpose
  • Clarifying and communicating team objectives, bringing a broader perspective to a team so that it can focus on different delivery approaches
  • Co-ordinating and monitoring team performance, utilising team diversity to maximise effectiveness

Analysing evidence and thinking strategically

  • Identifying hidden or emerging issues and proposing decisive strategic action
  • Probing evidence to identify strategic trends and links
  • Analysing evidence from diverse sources to generate robust solutions and make timely decisions

Focusing on customers and stakeholders

  • Investing time to understand customer and stakeholder expectations and priorities, developing services to meet those needs, including when they change
  • Anticipating and managing problems, bringing issues and conflict into the open and taking pre-emptive action
  • Identifying and introducing improved services to deliver customer and stakeholder requirements

Qualifications:

  • Degree in Content design / Mass communication / Content writing
  • Content Designers with extensive years of experience

  • Senior Content Designer

    4 days ago

    Coventry, Coventry, United Kingdom Inspire People Full time

    Join Our Team as a Senior Content DesignerAbout the RoleWe are seeking a highly skilled Senior Content Designer to join our multidisciplinary agile team at Inspire People. As a key member of our team, you will be responsible for designing and developing digital services that meet the needs of our customers.Key ResponsibilitiesCollaborate with digital and...

  • Senior Content Designer

    4 days ago

    Coventry, Coventry, United Kingdom Inspire People Full time

    Join Our Team as a Senior Content DesignerAbout the RoleWe are seeking a highly skilled Senior Content Designer to join our multidisciplinary agile team at Inspire People. As a key member of our team, you will be responsible for designing and developing digital services that meet the needs of our customers.Key ResponsibilitiesCollaborate with digital and...

  • Marketing Content Specialist

    4 days ago

    Coventry, Coventry, United Kingdom Murray Uniforms Ltd Full time

    About the RoleMurray Uniforms Ltd is seeking a highly skilled Marketing Content Specialist to join our team. As a key member of our Marketing team, you will be responsible for creating and implementing a content strategy that drives business growth and enhances our brand image.Key ResponsibilitiesDevelop and execute a content plan that aligns with our...

  • Marketing Content Specialist

    4 days ago

    Coventry, Coventry, United Kingdom Murray Uniforms Ltd Full time

    About the RoleMurray Uniforms Ltd is seeking a highly skilled Marketing Content Specialist to join our team. As a key member of our Marketing team, you will be responsible for creating and implementing a content strategy that drives business growth and enhances our brand image.Key ResponsibilitiesDevelop and execute a content plan that aligns with our...

  • Digital Content Strategist for Web Transformation

    3 weeks ago

    Coventry, Coventry, United Kingdom Certes Full time

    Certes is seeking a Digital Content Strategist to lead a critical web transformation project for our higher education client. This exciting opportunity will see you spearheading the rationalization, restructuring, and migration of thousands of pages of digital content as part of a comprehensive website overhaul. Role Overview: Our client is embarking on a...

  • Graphic Designer

    1 month ago

    Coventry, Coventry, United Kingdom Ad Warrior Full time

    Graphic Designer for Sports IndustryLocation : CoventrySalary: Competitive depending on experienceHours: 08:30am - 17:00pm Monday to FridayThe company was founded in Europe, main principle is to supply premium quality and sustainable merchandise. Their products are proudly sold by various sporting organisations throughout the world. A selection of their...

  • Powertrain Design Engineer

    1 week ago

    Coventry, Coventry, United Kingdom Recruitment Bunker Full time

    Job OverviewWe are seeking a highly skilled Powertrain Integration/Component Engineer to join our team at the Recruitment Bunker. As a key member of our powertrain team, you will be responsible for the design and integration of powertrains into new vehicle platforms.Key ResponsibilitiesDesign and develop powertrain systems and components, working closely...

  • Digital Learning Specialist

    4 days ago

    Coventry, Coventry, United Kingdom Instinct Resourcing Full time

    About the RoleWe are seeking a highly skilled Digital Learning Specialist to join our team at Instinct Resourcing. As a Digital Learning Specialist, you will play a key role in designing and developing digital learning content that enhances the skills and knowledge of our clients.Key ResponsibilitiesCollaborate with Learning Designers and Developers to...

  • Digital Learning Specialist

    4 days ago

    Coventry, Coventry, United Kingdom Instinct Resourcing Full time

    About the RoleWe are seeking a highly skilled Digital Learning Specialist to join our team at Instinct Resourcing. As a Digital Learning Specialist, you will play a key role in designing and developing digital learning content that enhances the skills and knowledge of our clients.Key ResponsibilitiesCollaborate with Learning Designers and Developers to...

  • Marketing Communications Coordinator

    4 weeks ago

    Coventry, Coventry, United Kingdom Pertemps Coventry Full time £30,160

    Position Overview: We are seeking a motivated and skilled individual to join Pertemps Coventry as a Marketing Communications Coordinator. This full-time role presents an exciting chance to promote the offerings of our organization while also delivering vital graphic design support and enhancing our internal communication strategies. If you have a passion for...

  • Creative Digital Graphic Specialist

    4 weeks ago

    Coventry, Coventry, United Kingdom Agratas Full time

    Agratas is in search of a skilled Creative Digital Graphic Specialist to contribute to one of the most significant investments in the UK automotive industry. This role is essential in executing comprehensive communication strategies through various media channels that effectively showcase Agratas' vision, growth, and influence.We are looking for a passionate...

  • Digital Learning Solutions Specialist

    7 days ago

    Coventry, Coventry, United Kingdom Instinct Resourcing Full time

    Job SummaryThis is an exciting opportunity for a skilled Learning Technologist to join our client, an industry leader in sustainable mobility technology, as a Digital Learning Solutions Specialist. The successful candidate will be responsible for developing and implementing digital learning solutions across a range of responsibilities, including working with...

  • E-Learning Technologist

    1 week ago

    Coventry, Coventry, United Kingdom Instinct Resourcing Full time £28,000 - £30,000

    Job SummaryWe are seeking a highly skilled Digital Learning Solutions Specialist to join our team at Instinct Resourcing. As a key member of our digital learning team, you will be responsible for designing, developing, and implementing digital learning solutions that meet the needs of our clients.Key ResponsibilitiesCollaborate with learning designers and...

  • Digital Learning Solutions Specialist

    6 days ago

    Coventry, Coventry, United Kingdom Instinct Resourcing Full time

    Job SummaryThis is an exciting opportunity for a skilled Learning Technologist to join our client, an industry leader in sustainable mobility technology, as a Digital Learning Solutions Specialist. The successful candidate will be responsible for developing and implementing digital learning solutions across a range of responsibilities, including working with...

  • Digital Learning Solutions Specialist

    1 week ago

    Coventry, Coventry, United Kingdom Instinct Resourcing Full time £28,000 - £30,000

    Job SummaryWe are seeking a highly skilled Digital Learning Solutions Specialist to join our team at Instinct Resourcing. As a key member of our digital learning team, you will be responsible for designing, developing, and implementing digital learning solutions that meet the needs of our clients.Key ResponsibilitiesCollaborate with learning designers and...

  • Marketing Professional

    2 days ago

    Coventry, Coventry, United Kingdom Candidate Source Ltd Full time

    Marketing Executive RoleJoin a dynamic and innovative marketing team at Candidate Source Ltd as a Marketing Executive. This is an exciting opportunity for a creative and ambitious marketing professional to make a real impact, drive omni-channel campaigns, and develop their marketing skills in a supportive environment.Key Responsibilities:Develop and execute...

  • Marketing Professional

    1 day ago

    Coventry, Coventry, United Kingdom Candidate Source Limited Full time

    Marketing Executive RoleJoin a dynamic and innovative marketing team as a Marketing Executive within a membership organization. This is an excellent opportunity for an ambitious and creative marketing professional to make a significant impact, drive omni-channel campaigns, and develop their marketing skills in a supportive environment.Key...

  • Marketing Professional

    1 day ago

    Coventry, Coventry, United Kingdom Candidate Source Limited Full time

    Marketing Executive RoleJoin a dynamic and innovative marketing team as a Marketing Executive within a membership organization. This is an excellent opportunity for an ambitious and creative marketing professional to make a significant impact, drive omni-channel campaigns, and develop their marketing skills in a supportive environment.Key...

  • Marketing Professional

    2 days ago

    Coventry, Coventry, United Kingdom Candidate Source Ltd Full time

    Marketing Executive RoleJoin a dynamic and innovative marketing team at Candidate Source Ltd as a Marketing Executive. This is an exciting opportunity for a creative and ambitious marketing professional to make a real impact, drive omni-channel campaigns, and develop their marketing skills in a supportive environment.Key Responsibilities:Develop and execute...

  • Programme Lead

    7 days ago

    Coventry, Coventry, United Kingdom Reall Full time

    Job Summary:We are seeking a highly skilled and experienced Programme Lead to join our team at Reall. The successful candidate will be responsible for overseeing the design, development, and delivery of content related to climate and green buildings.Key Responsibilities:Oversee the design, development, and delivery of content related to climate and green...