Senior Account Manager

3 weeks ago

Reading, Reading, United Kingdom Nokia Full time

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams

You will be joining a Team of highly competent, committed and enthusiastic people who strive to make the difference for our Customers with innovative solutions and the best technology in the industry. Working with together with seasoned Account managers covering the wider portfolio of Nokia you will lead sales activity for the CNS Core and Applications business. You will have the opportunity to drive business growth, think outside the box and implement new ideas in an environment that is flexible, motivating, inclusive and fun. Are you bold, innovative and ambitious enough to join us?

What you will learn and contribute to

As part of our team, you will:

  • Lead and coordinate sales activities for the CNS portfolio into our broad and growing base of CSP customers.
  • Develop an account plan, vision and technology strategy that translates customer's commercial, operational & technology challenges into sales opportunities
  • Build & manage trust-based, long-term relationships with Senior customers' Technical, Delivery and Commercial departments and drive for continuous improvement of Customer satisfaction and Perceived Value (CES & SPM)
  • Own the account pipeline/funnel and opportunity data for your assigned business area in pipeline management tool
  • Negotiates Customer contracts in alignment with commercial and legal organizations (Acceptance, SoR, payment terms, etc.)

Your skills and experience

With a strong technical background in Cloud, Software and Applications and as a seasoned sales professional with at least 10 years industry experience you will have the ability to articulate Nokia value propositions in a highly relevant and compelling way.

A "Challenger" profile is ideal with an ability to identify customer pain points and growth areas and to test the status quo with innovation. Strong presentation, negotiation and commercial skills will also be essential.

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia UK Limited offer a Flexible Benefits programme (Flex) where additional benefits can be purchased through salary. These include, but are not limited to, Dental insurance, Travel insurance, Critical Illness Insurance and Health Assessments.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, colour, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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