Operational Support

1 month ago

Birkenhead, Wirral, United Kingdom ScottishPower Full time

Operational Support

Location: Prenton
Salary - from £23,120 to £28,900 (dependant on experience) per year plus attractive benefits package and career progression opportunities

Full Time / Permanent

Flexible / Hybrid options

Closing date: 5th June 2024

Help us create a better future, quicker

At SP Energy Networks our focus is on harnessing technology and innovation to create the networks of the future. Our team is building a dynamic network to meet the changing demands for electricity and increasingly, renewable electricity - safely, securely and sustainably in the communities we serve.

At SP Energy Networks, we know people are central to building a better future, quicker and we are seeking new talent to join our team.

Role

The role of Administration Support sits within the Customer Interface function of the SP Energy Networks business. In this role you will provide business support in all activities relating to the network District to ensure successful running of the Connections programme whilst providing a first-class level of Customer Service at all times.



What you'll be doing

Provide administration support within all areas of the business (including to Project Managers and Coordinators)

Manage all correspondence and communication within the business

Ensure that all customer contacts are dealt with in accordance with relevant processes

Supporting the weekly and daily maintenance of the resource plan and work programme

Production and delivery of reports and management information within agreed timescales

Liaison with external suppliers and other business areas

Collation of information to assist in the generation of work packs

Ensure quality standards are maintained in all activities performed.

Ensure awareness of and comply with Company Health, Safety and

Environmental requirements on particular issues as they arise, comply with safety equipment as required

What you'll bring

We are looking for individuals who have excellent communication and Customer Service experience, coupled with strong planning and organisational skills.

Being able to operate with people at all levels within the organisation is key, as well as possessing the following:

  • Significant all round administrative experience with strong Microsoft Office experience
  • Working knowledge of SAP system
  • Health, safety and environmental awareness

To be successful in this role you will need to demonstrate as minimum:

  • Administration support experience in a multi-stranded Project Support/Co-ordination role or equivalent
  • PC literate - MS Word, Excel, PowerPoint etc
  • Experience in SAP

What's in it for you


As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow.

That's why our benefits include:

  • 36 days annual leave
  • Holiday purchase - perfect your work/life balance with extra annual leave
  • Share Incentive Plan and Sharesave Scheme
  • Payroll giving and charity matched funding
  • Technology Vouchers - save more and spread the cost of your technology purposes
  • Count us in - pledge to reduce carbon emissions and help fight climate change
  • Electric Vehicle Schemes - to help you transition to green/clean driving
  • Cycle to Work scheme and public transport season ticket loans
  • Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
  • Life Assurance (4x salary)
  • Access to nudge' financial wellbeing support
  • Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks


SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network - connecting infrastructure like wind farms into the electricity system. It's a role that puts us right at the heart of Scotland's ambition to be Net Zero by 2044. And we're taking it very seriously.

We're investing £5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers .

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