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Bid Manager

3 months ago

Scotland, United Kingdom Iron Mountain Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

Title: Bid Manager

Location: United Kingdom (remote)

Job summary

The Bid Manager supports our global sales teams by managing responses to complex RFx (Tenders, Bids, Information and Proposals) documents. This role has primary responsibility for producing high-quality, client-centric and deadline-driven proposals for various industry verticals with a particular emphasis on the public sector.

You lead the end-to-end bid development process, from pre-release of tenders through submission. You are expected to coach teams on proposal best practices and build a customer-focused win strategy for each submission. Key responsibilities include assisting in qualification, providing existing and new content, editing documents for consistency and submitting compliant professional proposals. The Bid Manager remains involved with the opportunity after submission to assist with presentation development, best and final offers, debrief sessions and lessons learned discussions.

This role requires a deep understanding of the bid process, including analysis of customer issues and requirements and the ability to translate a solution into a compelling value-added message. Your experience includes the ability to build trusted relationships with key stakeholders across business lines and a track record of delivering successful outcomes for customers. In this role, you develop bids that focus on resolving customer issues and driving positive change while ensuring that documents are consistent with Iron Mountain's messaging, positioning and brand.

The Bid Manager reports to the Head of Bid Management EMEA and is an integral part of the Commercial Excellence team.

Your role in our mission:

  • Manage the complete lifecycle of multiple, concurrent bids in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the bid process.
  • Lead each assigned tender, including setting and maintaining bid schedules, assigning tasks and ownership and supporting all deliverables. Write and edit bid sections for continuity, logic, organisation, message and compliance to emphasise Iron Mountain differentiators.
  • Analyse customer needs and business drivers to translate solution strategies into key win themes, and produce compelling documents focused on our differentiation and value. Work with the sales lead to ensure the bid strategy aligns with the sales strategy.
  • Communicate with designated subject matter experts to understand complex solutions, develop and write non-standard responses to bid questions. Maintain professional working relationships with SMEs in function groups such as HR, Marketing, Legal, IT, Security and Operations.
  • Understand the intelligent use of graphics to improve comprehension and convey core messages.
  • Perform win-loss debriefs and analysis.
  • Create and help maintain bid content and other internal/external resources that can be used by the entire team.
  • Complete bid process by attaching final documents to the related opportunity in and upload all native files to a shared drive. Track submitted bid to final win/loss determination.

Additional Responsibilities

  • Assist sales with creation of questions and strategy for customers prior to release of a formal tender.
  • Provide presentation support to sales teams, including messaging, slide creation and development of other presentation materials.
  • Develop and maintain a strong understanding of all Iron Mountain products and services and their corresponding value proposition.

Valued skills and experience:

  • Significant experience following a defined bid process for organisations, including national and global accounts and with specific public sector experience in the United Kingdom
  • Proven track record in leading cross-functional teams that encompass subject matter experts from various corporate areas; writing and editing bid answers and summaries that highlight differentiation and alignment with customer needs; and managing the bid process from pre-tender stage through delivery
  • Excellent writing, editing and proofreading skills
  • Ability to effectively manage multiple, simultaneous projects
  • Fluency in both English written and verbal communication is a must. Secondary language skills such as French and Spanish are also highly desired but not essential
  • Proficiency with use of MS Office, Google Suite, Adobe Acrobat and similar technology, and experience with content management systems preferred
  • Familiarity with service-based and/or technology solution selling
  • Excellent organisational skills and attention to detail required
  • A PMP certification or similar professional development

Discover what awaits you

  • Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
  • Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
  • Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
  • Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
  • Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
  • Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
  • Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
  • Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
  • Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

#LI-remote

Category: Sales Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0077246