Client Advisor
2 weeks ago
The company: Marsh Commercial
We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.
The role: Account Handler/Client Advisor
The Client Advisor (Account Handler) will be responsible for servicing their own dedicated book of clients which will involve managing renewals, invoicing and managing the collection of client payments, producing new quotes, upselling/cross selling additional products, mid-term adjustments and generally handling any queries that come through from their dedicated client base in a quick and professional manner ensuring client satisfaction throughout.
What can you expect?
- You will work in a busy office with a team dedicated to client satisfaction.
- You will get in-depth on the job training and learn about insurance, insurance broking as well as building relationships within the business and outside with our partners.
- You will be expected to work in the office 4 days per week, with the opportunity to work at home 1 day per week
What's in it for you?
- We offer competitive salaries and comprehensive benefits.
- We also support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups and volunteer opportunities.
We will rely on you to:
- Help prepare, and implement business plans and goals.
- Work on building long term relationships with key client decision makers and stay abreast of key changes within the client's organisation.
- Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
- Recognise and document revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources.
- Ensure timely completion of renewals and mid-term adjustments
- Identify and document successful account retention and defence strategies to ensure business is retained.
- Where appropriate provide support to the client &/or claims teams in dealing with client claims.
- Develop meaningful working relationships with insurers through regular contact and liaison to better serve clients.
- Possesses a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments to better advise professional colleagues and clients
What you need to have:
- Previous experience a customer/client facing background
- Ability to remain calm under pressure and be able to work flexibly when required
- Excellent organisational skills with the ability to manage multiple enquiries simultaneously
- Fully Competent in Microsoft Office Products
- Strong literacy, numeracy, administration and organisational skills
- Good written and oral communication skills
What makes you stand out:
- Previous Insurance Experience
- Insurance Systems Knowledge
About us
We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.
We help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk. Our deep knowledge of both the industry sectors and communities we serve, combined with the time we take to fully understand and meet a client's needs, is what sets us apart.
We're also part of Marsh and McLennan Companies (MMC) – a global network of experts in risk, strategy and people. For over 140 years, Marsh & McLennan Companies (MMC) has supported enterprise, helping clients realise, survive and grow in changing times.
We leverage the scale, expertise and access to the broad range of products and services provided by the wider Marsh & McLennan Companies for the benefit of our clients - whilst retaining the flair, flexibility and personal service that our clients have come to expect.
Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.
MaCom#
Hybrid#
-
Senior Corporate Tax Manager
3 weeks ago
Worcester, Worcestershire, United Kingdom Bishop Fleming Full timeSenior Corporate Tax Manager About the role We are looking to recruit an ambitious Senior Corporate Tax Manager to join our growing West Midlands Tax Team. Working with a diverse range of clients, from entrepreneurial owner-managed businesses to expanding corporates, as a Senior Corporate Tax Manager you will get to work on a variety of interesting and...
-
Public Sector
6 days ago
Worcester, Worcestershire, United Kingdom Bishop Fleming Full timePublic Sector - Audit Executive About the Role We are looking to recruit a number of talented Qualified or Part Qualified auditors to join our rapidly expanding Public Sector Audit team. To assist us with our ambitious growth plans, we are on the lookout for self-motivated auditors who are looking to play a key role in one of UK's most forward thinking and...
-
Corporate Tax Manager
2 weeks ago
Worcester, Worcestershire, United Kingdom Bishop Fleming Full timeCorporate Tax Manager About the Role Are you a talented Corporate Tax Manager with a proven track record of working within Corporate Tax compliance and advisory? If so, we're looking for a Corporate Tax Manager who enjoys both and is looking to join a rapidly growing top 100 firm with an interesting and varied client base. In this role you will be able to...
-
Audit Manager
3 weeks ago
Worcester, Worcestershire, United Kingdom Bishop Fleming Full timeAudit Manager About the role We are looking to recruit an ambitious Audit Manager to join our expanding West Midlands Audit Team. Working with a broad portfolio of businesses ranging from household names to start ups, you will be looking beyond the core audit essentials and will be providing your clients with advice and management information that will...
-
Client Advisor
6 days ago
Worcester, United Kingdom Marsh & McLennan Companies Full time**Client Advisor (Account Handler) - Marsh Commercial - Bristol/Worcester** **The company: Marsh Commercial** We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. **The role: Client Advisor/Account Handler** - We have a...
-
Account Handler
2 weeks ago
Worcester, United Kingdom Marsh McLennan Full timeClient Advisor/Account Handler (Worcester)The company: Marsh CommercialWe are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.The role: Account Handler/Client AdvisorThe Client Advisor (Account Handler) will be...
-
Financial Advisor
7 days ago
Worcester, United Kingdom Premier Jobs UK Limited Full timeThis employed Financial Advisor job in Worcester you will be provided with 120 existing clients for servicing. Your role as a Financial Advisor will be to service their ongoing financial planning needs and ensure they received high levels of services. Alongside this, you should actively seek opportunity to identify new business, through new monies,...
-
Service Advisor
5 days ago
Worcester, United Kingdom KPI People Full timeJob Type: Perm Town/City: Worcester County: Worcestershire Salary/Rate: £29000 - £35000 per annum Sector: Service Specialism: Permanent Job ref: 2851 Published: 04-04-2024 Service Advisor - Worcester - Basic Salary - £29,000 - OTE - £35,000 (uncapped) Great Benefits Package - Our client, a busy franchised car dealership in Worcester has the...
-
Client Service Advisor
2 weeks ago
Worcester, Worcestershire, United Kingdom Trinity Homecare Full timeYou will be responsible for being the first point of contact for Trinity Homecare and its associated brands and service lines. Reporting to the Group Head of Sales, the Client Services Advisor will be passionate about delivering exceptional customer service with a high degree of empathy. Advancing customer enquiries through to the start of care,...
-
Health & Safety Advisor
2 weeks ago
Worcester, United Kingdom TWG Consulting Full timeHealth & Safety Advisor. A great opportunity for an experienced Health & Safety Advisor to join a large contractor in the West Midlands area. The successful Health & Safety Advisor will join a vibrant team and market leading business who would invest in their future development. This is a great opportunity for an experienced Health & Safety Advisor to work...
-
Health & Safety Advisor
1 week ago
Worcester, United Kingdom TWG Consulting Full timeHealth & Safety Advisor.A great opportunity for an experienced Health & Safety Advisor to join a large contractor in the West Midlands area. The successful Health & Safety Advisor will join a vibrant team and market leading business who would invest in their future development. This is a great opportunity for an experienced Health & Safety Advisor to work on...
-
Digital Sales Advisor
3 days ago
Worcester, United Kingdom Perfect Placement Automotive Recruitment Full time**Digital Sales Customer Advisor needed in Worcester** - Salary £22,000 - OTE £30,000 - Monday to Friday with rota Saturdays Our client, a Main Dealer Group, is looking for Digital Sales Advisors to join their team in their state of the art business development centre in Worcester. This is an excellent opportunity to join a company that values their...
-
Wealth Management Client Associate
3 weeks ago
Worcester, United Kingdom Bank of America Full timeDescription : This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations...
-
Digital Sales Advisor
2 days ago
Worcester, United Kingdom Perfect Placement Uk Ltd Full time**Digital Sales Customer Advisor needed in Worcester**: - Salary £22,000 - OTE £30,000 - Monday to Friday with rota Saturdays Our client, a Main Dealer Group, is looking for Digital Sales Advisors to join their team in their state of the art business development centre in Worcester. This is an excellent opportunity to join a company that values their...
-
Health & Safety Advisor (Permanent)
3 weeks ago
Worcester, Worcestershire, United Kingdom TWG Consulting Full timeHealth & Safety Advisor. A great opportunity for an experienced Health & Safety Advisor to join a large contractor in the West Midlands area. The successful Health & Safety Advisor will join a vibrant team and market leading business who would invest in their future development. This is a great opportunity for an experienced Health & Safety Advisor to work...
-
Financial Sales Advisor
5 days ago
Worcester, United Kingdom TwentySeven Tech Ltd Full time**About us**. A professional, agile and professional financial services provider. Those who join this purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. They help everyday families achieve their financial goals and make a lasting difference in their...
-
Service Advisor
3 weeks ago
Worcester, Worcestershire, United Kingdom Jago Consultants Full timeOur client is a franchised car dealership, looking to recruit an experienced Service Advisor to join their team. Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression. Manage all...
-
Occupational Health Advisor
3 days ago
Worcester, United Kingdom Red Snapper Group Full timeRSR Police is a market leading recruitment business dedicated to supplying experienced practitioners on a temporary, contractual or permanent basis to the Law Enforcement, Cyber Security, Offender Management and Regulatory Services talent markets. RSR are currently recruiting on behalf of our policing client based in West Mercia for an Occupational Health...
-
Insurance Advisor
7 days ago
Worcester, United Kingdom Redwood Search Full timeOur client is a reputable insurance company who primarily deal with a type of specialist insurance. Their focus is on always providing outstanding customer service whilst providing a professional and personal service. **The role**: - Build rapport with new and existing clients whilst maintaining accounts - Provide a high level of customer service and...
-
Cbt Therapist
3 days ago
Worcester, United Kingdom Pertemps Network Group Full time**Job Description**: **Requirements**: - Postgraduate Diploma in Cognitive Behavioural Therapy - BABCP accreditation (full or provisional) - Previous IAPT experience Pertemps Psychological Therapies are urgently looking to speak with a qualified CBT Therapists to support our client based in the West Midlands. The successful applicant will help deliver high...
-
Audit Executive
2 weeks ago
Worcester, United Kingdom Bishop Fleming Full timeDescription Location: Worcester About the Role We are looking to recruit a number of talented Qualified or Part Qualified auditors to join our rapidly expanding Audit team. To assist us with our ambitious growth plans, we are on the look out for self-motivated auditors who are looking to play a key role in one of UK’s most forward thinking...
-
Senior Corporate Tax Manager
2 weeks ago
Worcester, United Kingdom Bishop Fleming Full timeDescription Location: Worcester About the role We are looking to recruit an ambitious Senior Corporate Tax Manager to join our growing West Midlands Tax Team. Working with a diverse range of clients, from entrepreneurial owner-managed businesses to expanding corporates, as a Senior Corporate Tax Manager you will get to work on a variety of...
-
German speaking Customer Service Advisor
2 weeks ago
Worcester, United Kingdom CareerBliss Full timeMy client, a large International company based in the Worcestershire area, is currently speaking a German language specialist to join their busy team.The successful candidate will be fluent in written and spoken German.Role responsibilities:Respond to all customer enquiries as they relate to order management, technical product specifications and design...
-
Public Sector
2 weeks ago
Worcester, United Kingdom Bishop Fleming Full timeDescription Location: Worcester About the Role We are looking to recruit a number of talented Qualified or Part Qualified auditors to join our rapidly expanding Public Sector Audit team. To assist us with our ambitious growth plans, we are on the lookout for self-motivated auditors who are looking to play a key role in one of UK’s most...