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Front of House Welcome Host

2 months ago

StainesuponThames, Surrey, United Kingdom Thorpe Park Full time

Front of House Welcome Host - Chertsey, Surrey

What you'll bring to the team

The aim of this role is to provide support to the Front of House Management Team ensuring all aspects of the welcome and uniform area are well managed. Ensuring the daily operation for the Staff and Guest welcome and Uniform department at the resort runs smoothly, you will be the first point of contact for our Business visitors and VIP guests, offering a warm welcome, and ensuring everyone is adhering to uniform standards and site security procedures. You will be responsible for Providing outstanding service to both staff and guests. You will need to gain a general knowledge of the park and its operations to give our staff and guests the best advice and answers to their queries.

We currently have 2 openings - one full time fully flexible & one part time (must do weekends)

Qualifications & Experience

What are we looking for?

  • High level of motivation in self
  • Exceptional Leadership skills
  • Team Player
  • Lead and uphold required standards in moments of pressure and deliver good results
  • Interpersonal and relationship building skills within team and networking with other employees at the resort
  • Able to lone work
  • Problem solving and decision-making techniques
  • Work well in a fast-paced environment

    Benefits

    Join our team of THRILLMAKERS at the UK's Favourite theme Park THORPE PARK Resort and in return you will get:
    • 20 FREE tickets to any Merlin attractions worldwide
    • 25% discount in our retail shops and restaurants
    • Opportunities to develop and have a longer term career in Merlin
    • Free bus from Staines station to Thorpe Park for all employees
    • 40% discount online off LEGO, and much more

      At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

      Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.