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Library Service Support Assistant

3 months ago

Birmingham, Birmingham, United Kingdom Birmingham Newman University Full time

Includes Voluntary Living Wage

We are looking for a proactive and self-motivated candidate to join our highly regarded library service as a Library Service Support Assistant.

The postholder will be involved in the day-to-day running of the Library, undertaking a range of administrative activities to support the access and use of library resources by students, staff and other visitors.

You will be trained to undertake a range of duties in key areas of Library operations, such as acquisitions of books, journals and e-resources, circulation support, income reconciliation, stock management, scanning services, inter-library loans and collating and recording statistics. You will work across all functions supported by the team, but will have your own specific area(s) of responsibility and act as a point of contact for colleagues across the Library.

Educated to 'A' level standard (or equivalent), you will have previous experience of working in an administrative role. You will need a logical approach to problem-solving and the ability to compose effective correspondence and brief reports, enter data and organise information, and work methodically and accurately, with attention to detail. You will be competent in using computers and standard software programmes, such as Microsoft 365, and have the ability to sort books and other library materials.

You do not need to have worked in a Library before, but you must be able to relate to and empathise with students and staff and interact effectively and impartially with a wide range of customers and colleagues. A commitment to delivering a high quality, professional service, a flexible approach and the ability to work in a busy and pressurised environment are essential.

Informal enquiries about this opportunity are very welcome. Please contact Katie Mann, Library Customer Services and Engagement Manager to discuss the role further.

Please click 'Apply' button above to be redirected to our website, where you can download an application form and for further details about this role. Please email your completed application form by the advertised closing date to:

Closing date for applications: Friday 16th August 2024

Interviews will take place on Tuesday 10th September 2024

Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: or please contact the Human Resources Department.

Birmingham Newman University is an Equal Opportunity Employer

Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.

£23,088 to £23,144 per annum. Grade 3