Leisure Club Housekeeper

2 weeks ago

Sutton Coldfield, Birmingham, United Kingdom The Belfry Full time
Leisure Club Housekeeper - Sutton Coldfield

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of 80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

Leisure

The Leisure team at The Belfry Hotel & Resort look after the perfect place to keep fit and stay active with some of the best fitness equipment and facilities in the area. Our expert team are always on hand to welcome our guests and provide fitness advice, personal training sessions and fitness classes.

Salary

The on-target earning potential for this role is a hourly rate, comprising a base hourly rate of supplemented by an estimated 0.59 in gratuities per annum, ensuring a rewarding compensation package.

About the role

This role is 35 hours a week and will be 5 days out of 7 working from

As a Leisure Club Housekeeper your role will be to promote a clean, welcoming and professional environment for all members and guests using the facilities within the health club at The Belfry.

You will also be responsible for:

  • Deep cleaning tasks on a weekly basis
  • Maintaining cleanliness of male and female changing rooms, showers, empty towel bins and keep check of towel stock
  • Ensuring all stock is available including soaps, toilet rolls and tissues
  • Work with the Leisure Manager and Team Leaders to develop, improve and maintain procedures in the club, to ensure its smooth running on a day to day basis
  • To ensure any maintenance issues are reported correctly and monitor repair
  • To identify opportunities to improve club cleanliness and standards
  • To ensure al health and safety practices are being observed and work with the operations manager to ensure that we are adhering to relevant policies and legislation About you Previous experience in a leisure environment is not required, however some customer service experience and having worked in a fast paced environment would be useful. We are always looking for someone who:
    • Has a happy positive attitude, and a great personality
    • Is passionate about providing excellent guest experiences
    • Works well under pressure Have an exemplary attention to detail Belfry Benefits Learning & Development We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential. Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing. Showing our appreciation We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts. Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions. Our Values Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are. If you're seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.

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