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Insurance Account Director

4 months ago


Cardiff, Cardiff, United Kingdom Employment Specialists Ltd Full time

Your Clients will expect superior bespoke Insurance programmes and the best possible Risk Management advice. You will be dealing with CEO's and CFO's who want a close working relationship with their Insurance Expert.

Accordingly you will have the credibility and presence to be effective at this level also the interpersonal skills to successfully build those relationships and be their Trusted Advisor.

Our Client, a major name in Insurance Broking, has an excellent opportunity for an Account Director to lead the delivery of first class risk management service to a range of major clients.

You will be responsible for the revenues of those clients and their interests will be at the heart of the way you do business. Often these Clients will be household names, so you will need the integrity to operate at this level.

As an Account Director your responsibilities will include:

  • Understand the clients' business and their Risk Management needs to provide first class Insurance solutions
  • Ensure Insurance solutions are appropriately priced to meet the clients' needs and deliver profitable business
  • Using your technical knowledge to shape discussions with clients and provide guidance to the client teams
  • Thinking strategically about your clients base and proactively bringing opportunities/ideas to the wider team
  • Lead and deliver the end to end ongoing client service
  • Proactively develop client relationships to ensure excellent retention rates
  • Manage KPIs/SLAs to ensure targets are met

To be a successful Account Director you will demonstrate:

  • First class Commercial Insurance knowledge including Professional Indemnity
  • Integrity, credibility and presence at Senior levels
  • Proven experience managing a client team and providing advice and guidance on some of the more complex aspects around their day-to-day management
  • Excellent communication, negotiation and interpersonal skills
  • Genuine desire for excellent customer service and collaboration

You will be focused on your client's needs and responsive to them, which would include visiting them when virtual meetings are not appropriate. Otherwise you will be able to work on a hybrid basis, visiting the London office to keep in touch with your team.

As well as a really great Benefits package, you will be able to flex these to suit your lifestyle by selecting benefits (and the value of them) including:

  • Pension
  • Life Assurance
  • Private Medical
  • Holidays
  • And many more