Hospitality Duty Manager

4 weeks ago

London, Greater London, United Kingdom Lexington Catering Full time

Hospitality Duty Manager - Baker Street, London

Working Environment

We are currently seeking a highly motivated and experienced Duty Manager to join our team for a high level client based in central London.

The successful candidate will be responsible for ensuring that our client receives the highest level of service and satisfaction on a day to day basis.

Job Description

To support the Hospitality Manager in providing an efficient and profitable department, meeting the requirements of client, company and customers and maximising the efficiency of all resources available.

  • Ensure all function rooms and events are set up prior to service time
  • Ensure constant replenishment of buffets throughout service
  • Ensure attractive presentation of food throughout service
  • Ensure the front of house team are fully briefed on the daily operations and requirements
  • Ensure the smooth running of all morning and evening services as required
  • Ensure all hospitality areas are clean and tidy at all times
  • Ensure that all policies, procedural requirements and legislation of both client and company are adhered to in order to promote a professional and forward approach at all times
  • Ensure that administration is maintained to the highest standards on a consistent basis
  • Ensure all time schedules are achieved when required
  • To carry out all reasonable tasks expected by management
  • Ensure high standards of personal hygiene
  • To work overtime provided reasonable notice is given
  • Ensure that team building is effective to meet the site and company requirements by use of reviews and target setting on a monthly basis and ensuring action is carried out
  • Ensure communication lines are developed with client/operations manager and staff with company matters
  • To carry out any other duties as reasonably directed by the management team while supporting the Catering Manager

    Working Pattern: 5 of 7

    Skills and Experience

    The experience and knowledge we are looking for from the future Hospitality Duty Manager include:

    • Experience as an event manager
    • Skilled in project management and event planner
    • Outstanding communication and negotiation ability
    • Customer service orientation

      Benefits

      As part of your package, we are offering a salary of up to £32,000 per annum/hour, plus a pension plan and a free gym membership

      Why it's Great to Work for Us

      At Lexington we dare to be different with our food, our catering and reception services, and the way we work. Our values are a representation of who we are and through our values we encourage our people to be themselves, to be creative and to be bold, and we work hard to make sure our people enjoy what they do and have fun.

      We foster and believe in a diverse workplace where we embrace and celebrate our differences, which creates an environment of positive energy. It is our culture to nurture great talent, create a place for people to thrive and fulfil their potential.

      We take pride in being an equal opportunity employer and welcome everyone to our team. In your application please let us know if you need reasonable adjustments and feel free to note if you will require further assistance and which pronouns you use (for example – she/her, he/him, they/them, etc).

      If you want to join an award-winning team who are passionate about serving delicious food and want to work with some the most exceptional client in London, you won't be disappointed. Don't just take our word for it and visit our website where our people have shared their experiences.

      Interested?

      All you need is an updated CV and cover letter; we'll do the rest.

      Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.

      About Us

      At Elior we're enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.

      We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.

      Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.

      And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.

      This role sits within our Business & Industry division, catering for those within the workplace. We're an award-winning business and industry hospitality team, proud of our creativity and ingenuity, with a big focus on our people who are everything to us. Daringly delicious, we deliver exceptional food and service to our customers, making us one of London's most respected and fast-growing boutique catering companies.

      Interested? Click the 'Apply for this role' button at the top of this advert.

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