Information Technology Delivery Manager

1 month ago

Hammersmith, United Kingdom Tain Full time

Company Overview


Tain Global Capital Limited is a rapidly expanding iGaming company, specializing in developing and delivering cutting-edge online gaming and Live Casino solutions. With innovation at the heart of everything we do, we focus on providing captivating, immersive gaming experiences for a global audience.


Our mission is to lead the future of the iGaming industry by creating user-centric products that redefine the digital entertainment landscape. We are committed to pushing technological boundaries, delivering high-quality solutions, and fostering an environment of creativity and excellence within the industry.


Job Overview


We are seeking an experienced Delivery Manager to join our dynamic and fast-paced team. In this role, you will be instrumental in ensuring the successful delivery of our gaming products and solutions, working across multiple departments to guarantee that all initiatives are executed efficiently, on time, and to the highest quality.


You will collaborate closely with cross-functional teams including product development, engineering, QA, and design, serving as the central coordinator to ensure alignment and smooth execution of projects. Your ability to manage competing priorities, resolve challenges, and provide clear direction will be key in driving the successful delivery of innovative products that set new benchmarks in the industry.


As a Delivery Manager, you will also play a crucial role in optimizing processes, identifying risks, and ensuring proactive communication among all stakeholders. You’ll ensure that our products not only meet but exceed expectations in terms of functionality, performance, and user experience.


Key Responsibilities


  • Project Planning & Coordination: Collaborate with stakeholders to develop detailed project plans, including timelines, resource allocation, and deliverables. Define the scope, goals, and objectives for each project, ensuring alignment with business priorities and technical capabilities.


  • Multi-Project Management: Oversee multiple projects simultaneously, balancing timelines and resources to ensure seamless delivery across all initiatives. Adjust priorities as needed to accommodate shifting project demands while maintaining project momentum.


  • Cross-Functional Team Leadership: Lead and coordinate the efforts of diverse teams, including developers, product owners, QA, and designers, to ensure smooth execution of all project deliverables from concept to launch.


  • Risk & Issue Management: Proactively identify potential risks, roadblocks, or bottlenecks throughout the project lifecycle. Implement mitigation strategies and resolve issues promptly to ensure timely and successful project completion.


  • Stakeholder Communication: Serve as the primary point of contact for all internal and external stakeholders, delivering regular updates on project status, timelines, and outcomes. Ensure clear communication across teams to align expectations and maintain transparency.


  • Post-Launch Evaluation: Conduct post-launch reviews to evaluate the success of each project, gather feedback, and identify areas for improvement. Apply lessons learned to refine future delivery processes, enhancing overall efficiency and effectiveness.


  • Continuous Process Improvement: Drive continuous improvement in delivery processes by identifying inefficiencies, developing solutions, and implementing new practices that enhance team performance and project outcomes.


Requirements


  • Industry Experience: 5+ years of experience in project or delivery management, ideally within the iGaming or technology sector. A proven track record in successfully managing and delivering complex projects.


  • Technical Expertise: Strong familiarity with GitLab flow, CI/CD pipelines, and modern software development practices. Ability to collaborate with technical teams to ensure smooth integration and deployment of solutions.


  • Communication & Leadership: Exceptional verbal and written communication skills, with the ability to collaborate effectively with teams across multiple disciplines and levels. Proven ability to lead, motivate, and align cross-functional teams toward shared goals.


  • Problem-Solving Abilities: Demonstrated ability to anticipate, identify, and resolve complex project challenges. Strong decision-making skills, particularly in high-pressure environments.


  • Organisational Skills: Highly organised and detail-oriented, with the ability to juggle multiple priorities and ensure all project elements are accounted for and on track.


  • Project Management Tools: Proficient in using tools like JIRA, Confluence, or similar platforms to track progress, manage tasks, and communicate with stakeholders.


Nice-to-Have

  • Experience in delivering Live Casino or gaming products, with a deep understanding of the nuances and demands of these specific markets.
  • Familiarity with additional project management frameworks or methodologies, such as Agile or Scrum, and experience adapting them to meet the unique needs of a fast-paced iGaming environment.

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