Operations Manager
7 days ago
Operations Manager
Location: Remote
About Us
We are a B2B digital bank specializing in providing seamless financial solutions to businesses worldwide. Our services include international transfers, multi-currency wallets, currency exchange, virtual IBANs, and financial and accounting tools. We're committed to simplifying global financial operations and empowering our clients to scale their businesses with confidence.
Role Overview
We are seeking a detail-oriented and results-driven Operations Manager to oversee our daily operational processes. The ideal candidate will ensure the smooth execution of transactions, compliance with regulatory standards, and continuous optimization of operational workflows. This is a key role in ensuring our clients experience secure, efficient, and reliable financial services.
Key Responsibilities
- Oversee and manage daily operations, including processing international transfers, currency exchanges.
- Develop, implement, and optimize operational workflows to ensure efficiency and scalability.
- Collaborate with cross-functional teams, including compliance, IT, and customer service, to address operational challenges.
- Ensure all processes comply with relevant regulatory and industry standards.
- Monitor and report key operational metrics and recommend improvements.
- Manage relationships with third-party providers, banks, and financial institutions to maintain service quality.
Requirements
- Proven experience in banking operations, fintech, or financial services, with a focus on transactions and multi-currency systems.
- Strong understanding of international payments, currency exchange, and regulatory compliance.
- Exceptional organizational and problem-solving skills.
- Proficiency in using operational and financial software tools.
- Ability to thrive in a fast-paced, dynamic environment.
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