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Head of Membership

2 months ago

London Area, United Kingdom C&M Travel Recruitment Full time

Head of Membership - Travel Industry - London / Hybrid. An excellent opportunity to join a respected travel association where you will be responsible for both new member acquisition as well as the retention and engagement of existing members.


Head of Membership Responsibilities


  • Create and deliver the strategy to attract new members to the organisation
  • Maintain a solid understanding of the travel industry and what members need and want from an association
  • Present to and sell the benefits of becoming a member
  • Driving retention and membership renewal
  • Representing the organisation at industry events, conferences and exhibitions both in the UK and overseas
  • Lead a small team responsible for member engagement and development.


Head of Membership Skills Required


  • A strong understand of the travel industry and the role of a travel association.
  • Financially and commercially literate.
  • Excellent communication, negotiation and stakeholder management skills.
  • A confident, outgoing personality, comfortable networking and presenting to a wide range of audiences.


Head of Memberships Additional Details


  • A competitive basic salary to be discussed on application.
  • Hybrid working with a minimum of 2 days a week in the Central London office
  • Flexible to travel nationally and internationally to meet members, attend industry events and conferences.