HR and Training Manager

3 days ago

England, United Kingdom OCS Full time

HR and Training Manager - 12 Month Fixed Term Contract


About The Company:

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.


Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills and behaviours attached to their roles.


About The Role:

To deliver in person HR support for managers, regionally or contract based (depending on role). To provide training initiatives to drive up the people management capability in the business- both online and in person. To support the Senior HR Business Partners with HR projects, colleague engagement and complex ER/people matters. This role requires travel to both the London and Ipswich offices.


Key Responsibilities:

  • To design and deliver face to face and e-learning on ER topics.
  • To support the ER team with ‘in person’ HR support for high risk/complex cases.
  • To support the Senior HR Business Partners with HR projects such as driving improvement in employee turnover, employee engagement initiatives, TUPE mobilisation and demobilisation
  • To support the business with high profile and/or complex change and integration projects.
  • Avoid conflict of interests between personal interests and the interests of the UK & Ireland group.
  • Have a commercial mindset.
  • Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.
  • Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders.
  • Adhere to and promote the UK & Ireland group’s policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the colleagues reporting into them.
  • Support and promote the UK & Ireland group’s sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognising the shared responsibility of minimising negative environmental impacts wherever possible.


Qualifications, Skills and Experience:

  • L5 CIPD or working towards/ prepared to work towards
  • Experience advising on complex ER matters in a fast paced, low margin business
  • Experience of designing and delivering HR training
  • Experience creating a skills gap analysis and designing/ delivering training initiatives to close that skills gap
  • (depending on the role, experienced Mental Health First Aid Trainer, experience of working in an Agenda for Change environment, experience in a unionised environment, experience of large-scale TUPE mobilisation and demobilisation, experience with Central Functions Senior Management)
  • Stakeholder management experience- working with managers at all levels to deliver HR processes
  • Associate CIPD (L5 L7); MCIPD
  • Recognised Coaching Qualification
  • Experience within Blue Collar/ hourly paid business

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