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Sheffield, United Kingdom Frasers Group Full time

For over twenty years, Pat McGrath has been concepting, launching, and developing luxury cosmetic brands, countless runway shows, breakthrough marketing campaigns and editorial spreads. With a creative vision that’s made her a tour de force with an undeniable influence, Pat McGrath knows no boundaries.

We are looking for experienced Beauty Mangers to join our team in our Luxury Flagship Store in Meadowhall.

Job Description

Role Responsibility

As Business Manager for a truly outstanding luxury cosmetic brand that knows no boundaries, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience.

  • Provide expert application of Pat McGrath Lab cosmetics products from everyday looks to special events
  • With training provided, we expect you to maintain specialised product knowledge and reinforce the Pat McGrath application techniques with your team
  • Accountable for achieving sales goals
  • Analyse sales and create strategies with management to consistently meet and exceed goals
  • An expert in cosmetics, you will share your knowledge to provide our customers with exceptional and personalised service
  • Work as part of a team focused on creating a memorable customer experience. From sellingand replenishing stock, cashing up and organising rails, to hosting, you understand there ismore to the customer experience than just selling​
  • Manage customer feedback, and use it constructively to continually raise the bar for service,sales and retail standards
  • Adapt to the challenges that vary from day to day. A flexible role, you may be required to workon different departments, taking your service excellence and collaborative spirit with you​
  • Use your natural curiosity to stay ahead of the latest trends by taking every opportunity toexpand your knowledge of products and competitors​
  • Own the planning and delivery of in-store events
  • Replenish stock as needed and keep testers and counter clean and attractive to ensure the brand is presented at the highest level
  • Ability to build a clientele and model excellent customer service
  • Understand and follow health, safety and security procedures, and play an active role inpreventing stock loss
  • Ensure compliance with all policies and procedures
  • Champion our company culture and values

Qualifications

The person.

  • Experienced Lead Makeup Artist with a minimum of 2years’ experience
  • Ability to perform makeup applications that align with the brand service menu
  • Confidently connects artistry and education to sales
  • Social/digital portfolio of work with significant following preferred
  • Comprehensive knowledge of current beauty trends and latest products
  • A great communicator. You will be able to positively engage with all customerswith varying needs and requirements​
  • Well Informed. You will develop excellent product knowledge by following trends and beingaware of our competitor’s activity, along with taking part in brand training​
  • Known to be a sales and service expert. You’ll use these skills to deliver the extraordinaryeachand everytime and take the initiative to provide additional services where appropriate​
  • Assist clients with product knowledge, makeup applications, and purchases with the brand and throughout the store
  • Flexible. Responsive to business needs, you are happy and comfortable to take responsibility fortasks that may go beyond the role expectation​
  • A confident coach, and self-driven to upskill and learn. Work with management, trainers and brand artists to learn brand expertise and develop personal artistry skills
  • An example of our values, a trusted and respected colleague​
  • Able to be flexible to work retail hours including days, nights, weekends and special events in a fast-paced work environment

This is a full time role and will require flexibility to work weekdays, weekends and some evenings.

Additional Information

The Rewards.

  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount
  • Annual product allocation
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme watchTHISvideo to find out more
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands