Information Technology Support Technician

6 days ago


Louth, United Kingdom ECS Resource Group Full time

2nd Line IT Support Technician

Location: Louth, Lincolnshire (Onsite x5 days per week)

Length: 3 months (Initial contract)

Rate: £225 per day (Inside IR35)

Role Profile


To provide second-line technical support for the organisation's IT infrastructure, ensuring optimal performance and user satisfaction.


  • Strong knowledge of hardware and software troubleshooting techniques.
  • Proficiency in Microsoft Windows operating systems and Office applications.
  • Understanding of network concepts and troubleshooting techniques.
  • Familiarity with SharePoint administration and content management.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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