IT Support Engineer

1 month ago


London Area, United Kingdom Troi Full time

I’m currently representing a Global Communications community based in the heart of London They’re at the forefront of delivering innovative solutions that connect people and businesses globally. As they continue to expand their operations, they’re seeking a talented IT Engineer to join a dynamic team. This is an exceptional opportunity to immerse yourself in a stimulating environment where learning and growth are paramount.


Position Overview:


As an IT Engineer, you'll play a crucial role in supporting IT infrastructure and ensuring the smooth operation of all IT systems. You'll have the chance to work with cutting-edge technologies and collaborate with a team of passionate professionals. This role offers ample opportunities for learning and career development, making it ideal for individuals looking to advance their skills in a fast-paced environment.


Responsibilities:


  • Manage and maintain IT infrastructure, including servers, networks, and cloud-based systems.
  • Provide technical support to end-users, troubleshooting hardware and software issues promptly and effectively.
  • Implement security measures to protect important systems and data from potential threats.
  • Assist in the planning and execution of IT projects, including system upgrades and migrations.
  • Monitor system performance and identify areas for improvement, implementing solutions to optimize efficiency and reliability.
  • Document IT procedures and best practices to ensure consistency and compliance with industry standards.
  • Stay abreast of emerging technologies and trends in the IT field, recommending innovative solutions to enhance operations.


Qualifications:


  • Proven experience working as an IT Engineer or Support Analyst.
  • Proficiency in managing Windows systems.
  • Familiarity with Microsoft 365.
  • Experience with Azure is a plus.
  • Excellent problem-solving skills and the ability to work well under pressure.
  • Effective communication skills and a collaborative mindset.


Benefits:


  • Competitive salary and benefits package.
  • Opportunities for professional development and training.
  • Dynamic work environment with a diverse and inclusive culture.
  • Convenient central London location with easy access to public transportation.
  • Chance to work with cutting-edge technologies and make a meaningful impact.



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