Technical Support Specialist
4 days ago
Job Title: Technical Support Specialist
Hours: 37 hours per week
Location: UK based or remote
Company: Bene Studio Limited
Contract: Permanent (with an initial 3-month probation period).
Salary: Competitive salary (negotiable depending on experience).
Expected Interview + Start Date: ASAP. We may conduct interviews on a rolling basis
(before the application period closes).
Languages: English
We are seeking a motivated and tech-savvy specialist to join our team and play a key role in optimising our agency’s operations. In this position, you will assist in refining our workflows, implementing tech-driven solutions, and reducing the heavy administrative workload that currently limits our scalability. This role offers an excellent opportunity to apply your technical skills in a fast-paced, creative environment and directly contribute to our growth.
- Workflow Optimization: Collaborate with team members to refine existing workflows and suggest improvements, with a focus on automation and efficiency.
- Data Management: Support data entry and database management, ensuring accurate and up-to-date records of artist profiles, schedules, and client engagements.
- Tech Solutions: Research and recommend software tools that can streamline operations, automate repetitive tasks, and reduce administrative burdens.
- Process Documentation: Document and update current workflows and tech implementations to maintain clear, accessible records for team use.
- Troubleshooting: Assist team members with tech-related issues and act as the first line of support for technical inquiries.
- Report Generation: Compile regular reports on workflow metrics and identify areas for further improvement.
- Bachelor’s degree (or in final year of study) in Information Technology, Computer Science, Business Information Systems, or related field.
- Strong technical and analytical skills, with proficiency in Microsoft Office, Google Workspace, and knowledge of automation / AI tools.
- Excellent organisational skills and attention to detail, with an ability to manage multiple tasks effectively.
- Strong communication skills, with the ability to work effectively in a team and independently.
- Interest in the fashion and creative industries is a plus.
- Learning Opportunity: Gain hands-on experience in a tech-forward role with a close-knit, professional team.
- Career Development: Opportunity for growth within a rapidly expanding company, with exposure to various facets of the business.
- Creative Environment: Work alongside talented artists and contribute to a fast-evolving industry.
- Hybrid Work Flexibility: Remote options are available. Creative innovation and self-management are encouraged. We are open to all ideas and solutions and it is important that the role is interesting and motivating for the candidate.
To Apply: Please submit your CV and a cover letter detailing your interest in the role and how your skills align with Bene Studio's goals.
About Bene Studio
Bene Studio is a global multi-disciplinary company that specialises in strategic artist and
project management, art buying and creative direction for notable creatives within fashion,
art and beauty.
The bespoke studio was founded in 2022 (and primarily operates out of London and Paris) by seasoned fashion industry duo, Eliza Murray and Roberta Pinna.
Following an exciting period of growth, Bene is looking for a tech lead to join the team. The overall aim for the role is that of optimisation and efficiency of the back and front end systems, so that they are ahead of the expansion curve of the business.
Bene studio adopts a care-focused and humanist approach, providing artists with an encouraging environment to practise their craft.
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