NTQ Delivery Manager

3 weeks ago

Reading, United Kingdom Project People Full time

NTQ Delivery Manager

Contract

Reading 2 days a week / Home


MBNL is owned equally by EE and Three, two of the UK’s most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do.


The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure Suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate.


What you can expect to be doing:


  • To provide guidance, direction and leadership to suppliers to ensure continued occupation and/or extended or replacement site coverage for sites identified as “At Risk” (including sites under Landlord Notice to Quit and equipment moves) to minimise the impact and ensure no loss in coverage.
  • Manage and coordinate MBNL’s internal teams, Managed Service Providers and/or 3rd Party Suppliers
  • Ensure costs are minimised including site design costs in accordance with best network at least cost principles.
  • End to end responsibility for delivery of the programmes.
  • Responsible for managing the end to end delivery by MBNL’s Suppliers of alternative site designs, replacement site coverage & major equipment moves.
  • Interface with suppliers, internal teams and Shareholders to ensure programme requirements are clearly understood, implemented and adhered to.
  • MBNL’s strategy processes and procedures are developed and communicated.
  • Assist in writing and communicating changes in supplier contract scope of works
  • Manage 3rd party SLA performance and instigate any recovery plans.
  • Responsible for ensuring capex design costs are minimised.
  • Responsible for ensuring Opex costs are controlled/minimised.
  • Responsible to ensuring that the costs/instructions for Technical Support services provided by MBNL Suppliers are minimised.
  • Work with the MBNL Surveyors, lawyers and external Suppliers to categorise site risks and report on sites with a high risk of not achieving replacement site coverage within timescales
  • Ensure that suppliers are instructed on NTQs without delay.
  • Ensure that suppliers maintain a database of “At Risk” sites, ensuring their risk level is appropriately recorded by considering all likely eventualities and that forecasting and actual data is accurate.
  • Seek opportunities for continuous improvements and update MBNL’s processes, strategies and reporting as appropriate, having first engaged with all relevant parties, in order to support MBNL’s internal teams and Suppliers and Shareholders.


The successful NTQ Delivery Manager will have:

  • Good Delivery & Contract Management experience in telecommunications infrastructure rollout
  • Ability to communicate on many levels
  • Ability to manage supplier performance and delivery
  • Ability to write processes, procedures and contract scope of works.


Nice to have:

  • A good end to end knowledge of the activities required to acquire, design and build replacement sites and decommission at risk sites
  • Knowledge to interpret telecoms legal agreement rights – lift and shift notices, obligations on the landlord & tenant, notices to terminate
  • A basic technical knowledge of Supplier activities such as cell planning, transmission planning and delivery, equipment provision, activation of sites in order to appropriately manage the Supplier.
  • Ability to collate and manipulate data/information in order to identify/determine best solutions


To apply for the NTQ Delivery Manager please send your CV to caroline.kennedy@projectpeople.com

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