Technical Support Analyst

2 months ago

Chester, United Kingdom Northreach Full time

Are you an IT Support Analyst seeking a new opportunity where your skills can truly make an impact? Do you excel in environments that blend innovation with a commitment to tradition? My client, a progressive organization dedicated to supporting the UK’s agricultural sector, is on the lookout for a talented IT Support Analyst to join their team.


Your Role in the Team:

As an IT Support Analyst, you’ll be at the forefront of ensuring seamless IT operations within the Chester office. You’ll provide 1st & 2nd line support, addressing issues swiftly and maintaining a high level of service across the organization.


Core Responsibilities:

  • Serve as the primary contact for IT-related inquiries across the company.
  • Accurately log and track incidents, service requests, and issues on the Service Desk.
  • Triage and prioritize support requests, ensuring service levels are maintained.
  • Deliver hardware support for devices such as desktops, laptops, printers, mobiles, and tablets.
  • Administer and support Office 365, ensuring all applications are fully operational.
  • Maintain system security and collaborate with external vendors when necessary.


What You’ll Bring:

  • A strong foundation in IT, supported by a degree in IT/Computer Science or equivalent experience.
  • A minimum of 2 years’ experience in a similar IT support role, preferably within an ITIL framework.
  • Expertise in Microsoft Office applications, with a focus on Office 365 administration.
  • Familiarity with cloud platforms like AWS and Azure is advantageous.
  • Exceptional communication skills, both written and verbal.
  • A proactive, flexible approach with a keen desire to learn and grow.


Why This Could Be Your Ideal Role:

  • Innovative Culture: Work in an environment that values both cutting-edge technology and time-honored traditions.
  • Professional Development: My client offers significant opportunities for growth and skill enhancement.
  • Meaningful Work: Contribute to a company that is dedicated to the financial well-being of the rural community.

  • Technical Support Analyst

    3 months ago

    Chester, United Kingdom Northreach Full time

    Are you an IT Support Analyst seeking a new opportunity where your skills can truly make an impact? Do you excel in environments that blend innovation with a commitment to tradition? My client, a progressive organization dedicated to supporting the UK’s agricultural sector, is on the lookout for a talented IT Support Analyst to join their team.Your Role in...

  • Technical Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    Job Title: Technical Support AnalystNorthreach is seeking a skilled Technical Support Analyst to join their team. As a Technical Support Analyst, you will be responsible for providing technical support to the organization, ensuring seamless IT operations, and maintaining a high level of service across the company.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    Job Title: Technical Support AnalystNorthreach is seeking a skilled Technical Support Analyst to join their team. As a Technical Support Analyst, you will be responsible for providing technical support to the organization, ensuring seamless IT operations, and maintaining a high level of service across the company.Key Responsibilities:Provide technical...

  • IT Support Analyst Hybrid Working

    4 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    IT Support Analyst OpportunityNorthreach is seeking a skilled IT Support Analyst to join their team in Chester. As an IT Support Analyst, you will be responsible for providing 1st and 2nd line support, addressing IT-related inquiries, and ensuring seamless IT operations within the organization.Key Responsibilities:Provide technical support to employees,...

  • Technical Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    About the RoleWe are seeking a highly skilled Technical Support Analyst to join our team at Northreach. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees, ensuring seamless IT operations, and maintaining a high level of service across the organization.Key ResponsibilitiesProvide 1st and...

  • Technical Support Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Northreach Full time

    About the RoleWe are seeking a highly skilled Technical Support Analyst to join our team at Northreach. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees, ensuring seamless IT operations, and maintaining a high level of service across the organization.Key ResponsibilitiesProvide 1st and...

  • IT Support Analyst

    2 months ago

    Chester, United Kingdom Northreach Full time

    Are you an IT Support Analyst seeking a new opportunity where your skills can truly make an impact? Do you excel in environments that blend innovation with a commitment to tradition? My client, a progressive organization dedicated to supporting the UKs agricultural sector, is on the lookout for a talented IT Support Analyst to join their team. Your Role in...

  • Product Functional Analyst

    2 weeks ago

    Chester, Cheshire, United Kingdom Inherent Technologies Full time

    Job Title: Product Functional AnalystLocation: Raritan NJ/West Chester PADuration: 1 YearJob Type: Full-timeAbout the Role:We are seeking a highly skilled Product Functional Analyst to join our team at Inherent Technologies. The successful candidate will have a strong background in research and development, with a focus on pharmaceutical products.Key...

  • Product Functional Analyst

    1 month ago

    Chester, Cheshire, United Kingdom Inherent Technologies Full time

    Job Title: Product Functional AnalystWe are seeking a highly skilled Product Functional Analyst to join our team at Inherent Technologies.Key Responsibilities:Work closely with research teams to analyze and understand pharmaceutical technologies and scientific IT architecture.Develop and maintain technical documentation using SDLC techniques.Collaborate with...

  • Product Functional Analyst

    1 month ago

    Chester, Cheshire, United Kingdom Inherent Technologies Full time

    Job Title: Product Functional AnalystWe are seeking a highly skilled Product Functional Analyst to join our team at Inherent Technologies.Key Responsibilities:Work closely with research teams to analyze and understand pharmaceutical technologies and scientific IT architecture.Develop and maintain technical documentation using SDLC techniques.Collaborate with...

  • Product Functional Analyst

    3 weeks ago

    Chester, Cheshire, United Kingdom Inherent Technologies Full time

    Job Title: Product Functional AnalystWe are seeking a highly skilled Product Functional Analyst to join our team at Inherent Technologies.Key Responsibilities:Work closely with research teams to analyze and understand pharmaceutical technologies and scientific IT architecture.Develop and maintain technical documentation using SDLC techniques.Collaborate with...

  • Product Functional Analyst

    3 weeks ago

    Chester, Cheshire, United Kingdom Inherent Technologies Full time

    Job Title: Product Functional AnalystWe are seeking a highly skilled Product Functional Analyst to join our team at Inherent Technologies.Key Responsibilities:Work closely with research teams to analyze and understand pharmaceutical technologies and scientific IT architecture.Develop and maintain technical documentation using SDLC techniques.Collaborate with...

  • Technical Sales Professional

    1 month ago

    Chester, United Kingdom Rise Technical Recruitment Full time

    Job Title: Technical Sales ManagerWe are seeking a highly skilled Technical Sales Manager to join our team at Rise Technical Recruitment. As a Technical Sales Manager, you will be responsible for developing and maintaining relationships with existing clients, as well as identifying and pursuing new business opportunities.Key Responsibilities:Develop and...

  • Technical Sales Professional

    1 month ago

    Chester, United Kingdom Rise Technical Recruitment Full time

    Job Title: Technical Sales ManagerWe are seeking a highly skilled Technical Sales Manager to join our team at Rise Technical Recruitment. As a Technical Sales Manager, you will be responsible for developing and maintaining relationships with existing clients, as well as identifying and pursuing new business opportunities.Key Responsibilities:Develop and...

  • Business Intelligence Analyst

    1 month ago

    Chester, Cheshire, United Kingdom Succeed Recruitment Solutions Full time

    MI Analyst Job DescriptionJob Summary:We are seeking an experienced MI Analyst to join our team at Succeed Recruitment Solutions. As an MI Analyst, you will play a crucial role in optimizing our client's current suite of MI reports, bringing data from numerous sources into SSRS and Power BI.Key Responsibilities:Design and Implement Reports: Design and...

  • Business Systems Analyst

    1 month ago

    Chester, Cheshire, United Kingdom PIB Group Full time

    Business Analyst Job DescriptionWe are seeking a skilled Business Analyst to join our team at PIB Group. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs and strategies to translate them into work packages and definitions suitable for delivery by technology and business project teams.Key...

  • Business Systems Analyst

    1 month ago

    Chester, Cheshire, United Kingdom PIB Group Full time

    Business Analyst Job DescriptionWe are seeking a skilled Business Analyst to join our team at PIB Group. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs and strategies to translate them into work packages and definitions suitable for delivery by technology and business project teams.Key...

  • Product Functional Analyst

    1 month ago

    Chester, Cheshire, United Kingdom Inherent Technologies Full time

    Job Title: Product Functional AnalystWe are seeking a highly skilled Product Functional Analyst to join our team at Inherent Technologies.Key Responsibilities:Work closely with research teams to understand scientific and pharmaceutical technologies.Develop and maintain working knowledge of research Pharma Technologies and Scientific IT Architecture...

  • Business Intelligence Analyst

    1 month ago

    Chester, Cheshire, United Kingdom Succeed Recruitment Solutions Full time

    MI Analyst Job DescriptionJob Summary:We are seeking an experienced MI Analyst to join our team at Succeed Recruitment Solutions. As an MI Analyst, you will play a crucial role in optimizing our client's current suite of MI reports, bringing data from numerous sources into SSRS and Power BI.Key Responsibilities:Design and Implement Reports: Design and...

  • Business Intelligence Analyst

    1 month ago

    Chester, Cheshire, United Kingdom Succeed Recruitment Solutions Full time

    MI Analyst Job DescriptionJob Summary:We are seeking an experienced MI Analyst to join our team at Succeed Recruitment Solutions. As an MI Analyst, you will play a crucial role in optimizing our client's current suite of MI reports, bringing data from numerous sources into SSRS and Power BI.Key Responsibilities:Design and Implement Reports: Design and...