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Business Systems Analyst

2 months ago


Chester, Cheshire, United Kingdom PIB Group Full time
Business Analyst Job Description

We are seeking a skilled Business Analyst to join our team at PIB Group. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs and strategies to translate them into work packages and definitions suitable for delivery by technology and business project teams.

Key Responsibilities:
  1. Support Project Teams: Collaborate with project teams to plan and lead workshops with business and technical staff, documenting outputs and ensuring subsequent agreement and sign-off.
  2. Elicit Requirements: Use techniques such as interviews, workshops, process modeling, and examination of business collateral to elicit functional and non-functional requirements.
  3. Analyze Data: Analyze data to support business decisions, identify trends, and provide actionable insights.
  4. Document Requirements: Document clearly defined requirements using Jira, including acceptance criteria that support robust testing.
  5. Recognize Opportunities: Recognize opportunities for improvement to current business processes through logical reasoning and an appreciation of the technical impact in an SOA environment.
  6. Maintain Consensus: Maintain consensus on solution scope in the face of conflicting requirements from project stakeholders.
  7. Act as a Conduit: Act as a conduit between business staff and technical development and support teams.
  8. Create Test Scripts: Create test scripts, plans, and scenarios, as well as preliminary testing of software to verify requirements have been met.
  9. Execute Post-Live Testing: Execute post-live testing where required to validate released software changes are working as expected.
  10. Provide Support: Provide a level of support to end users and other stakeholders, such as trainers and helpdesk teams, when the software is deployed.
  11. Manage Ad-Hoc Activities: Manage further ad-hoc activities as and when required by the project team.
  12. Contribute to Improvement: Contribute towards new ideas proposed and implemented for improvement to business processes and/or software development practices.
  13. Stay Updated: Stay updated on industry trends, best practices, and emerging technologies to ensure the business remains competitive.

Experience: Proven experience of providing business system support and testing of new system functionality or process.

Benefits: We offer a competitive salary, a comprehensive learning and development framework, including professional study options and apprenticeships, and a wide range of discounts, including a kids pass, discounts at hairdressers and beauticians, and climate change projects.

About Us: We are proud of our success and growth and have been recognized for many industry awards across our business. We operate a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for.