Senior Manager, Leadership Development

3 months ago

United Kingdom Swissport Full time

With 300 airports in around 50 countries and a global workforce of 60.000 employees Swissport is the world’s largest provider of ground handling, cargo, and other aviation related services.

We are now looking for a Senior Manager, Leadership Development who will be based in the United Kingdom. If you want to be part of an international, ambitious, and challenging environment at the biggest ground handling organization of the world, please have a look at the job profile below and apply when you are interested.


Job Summary

The Senior Manager, Leadership Development is responsible for defining and leading Swissport’s leadership development strategy. This position plays a critical role in building a strong leadership culture and ensuring that the organization has the leadership talent needed to achieve its strategic goals.


Job Responsibilities:

  • Leadership Strategy: Design and execute a comprehensive leadership pipeline and development strategy that aligns with the organization’s vision, mission and strategic objectives
  • Competency Framework: Define and refine the organizational and leadership competency framework and assimilate them into our Swissport culture
  • Talent Pipeline Management: Support succession planning efforts to identify and prepare high-potential employees to build a robust pipeline of ready leaders
  • Assessment and Evaluation: Develop and lead the global portfolio of leadership assessments (360 Degree Feedback, DiSC, Hogan, etc.), advise on usage and best-in-class practices, and manage internal and external coaching pools
  • Learning and Development: Partner with the Learning Academy Team to design, deploy and manage leadership development programs utilizing a variety of instructional methods and technologies to deliver engaging and effective leadership learning that is aimed at building capability and bench strength
  • Team Effectiveness: Build out our team and leadership effectiveness capabilities to enhance the performance, cohesion and collaboration of teams
  • Stakeholder Collaboration: Collaborate and foster strong relationships with senior leaders, HR and other key stakeholders to assess and understand development needs, ensure program alignment and gain buy-in for leadership initiatives within their regions
  • Metrics and Analytics: Partner with leadership and HR to measure bench strength and determine the impact of leadership initiatives
  • Industry Trends and Best Practices: Maintain a strong connection to industry leaders of Leadership Development and continue development of personal and team subject matter expertise


Required Experiences and Skills:

  • Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field
  • Extensive knowledge of best practices in developing leaders and experience applying these best practices within organizations
  • Proven results in design and delivery of programs and processes that build leadership bench strength (e.g., methods for selection, assessment, performance management, development, talent management/succession planning)
  • Deep expertise in competency modeling and needs assessment and analysis
  • Proficiency in evaluation of leadership programs
  • Experience in consulting to senior leaders on leadership issues and capability gaps
  • Experience integrating competencies into organizational insights that build leadership bench strength
  • Ability to proactively manage large, multi-year projects to ensure budgets, schedules and performance criteria are met
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders at all levels of the organization
  • Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously
  • Passion for creating a positive and inclusive work culture that values diversity and inclusion
  • Willingness to travel domestically and internationally, as required


This job description indicates the general nature and level of work expected of the incumbent.It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.


Your next step

When you are looking for this key position as a Senior Manager, Leadership Development at a growing and changing international group that is headquartered in Zurich, we invite you to apply. When you do, please send your resume in English via the Apply button.


Because we get many applicants for our jobs it’s impossible to contact everybody personally. If you therefore do not hear from us, we have chosen for another candidate at this moment.


I do invite you already to keep following Swissport (and me) because new opportunities may arise in our transformation process.


Hope to hear from you soon


Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category.


Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

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