Information Technology Service Management Consultant
3 weeks ago
Role Description
This is a remote contract role for a Senior ITSM Consultant. The consultant will be responsible for managing IT service management, problem management, IT operations, and service desk functions on a day-to-day basis.
Qualifications
- Information Technology and IT Service Management skills
- Experience in Problem Management and IT Operations
- Service Desk operations knowledge
- Excellent analytical and problem-solving abilities
- Strong communication and interpersonal skills
- ITIL certification is essential
The candidate must be available for 24x7 on-call shifts and have availability during weekends.
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